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Benzel-Busch Motor Car

Englewood, NJ

Overview
Employees
Reviews
Vehicles
4.6
4,355 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,355 reviews

April 17, 2024

Victor was a pleasure to work with. He explained every step of the process in great detail and ensured I had received the best deal. I would highly recommend him and Mercedes to others. More

by FAMILYTHATPRAYS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 13, 2024

Thanks to her passionate and proactive attitude, I purchased a good vehicle and am riding it well. More

by Hyeok Uh
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Benzel-Busch Motor Car responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our team member's passionate and proactive attitude made your vehicle purchase a success. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful 1
April 13, 2024

I was only allow five stars but if I could I would give her 10 stars My sales rep Jieun was Wonderful she was most patient and very Knowledgable. Also, Stella was great as Well. More

by DAVIDMURRAY688
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Benzel-Busch Motor Car responded

Thank you so much for your glowing review! We're thrilled to hear that Jieun provided you with exceptional service and went above and beyond to assist you. We'll be sure to pass along your kind words to her and Stella. Your satisfaction is our top priority, and we're delighted that we could make your experience with us memorable. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful 1
April 12, 2024

I have 3 Mercedes dealerships closer to me. This is the third vehicle I purchased from you mostly because of the excellent service received from Doug Ryan on each occasion More

by DAVIDHIRSCH313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Benzel-Busch Motor Car responded

Thank you so much for your continued trust and loyalty! We're thrilled to hear that Doug Ryan has consistently provided you with excellent service, making us your preferred choice despite having closer options. Customer satisfaction is our top priority, and we're delighted that Doug's dedication has made your vehicle purchasing experiences memorable. We'll be sure to pass along your kind words to Doug and our team. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful
April 11, 2024

very professional and kind! answered the all the questions about car. fast processing to sign up for lease! More

by tidra12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Benzel-Busch Motor Car responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our team provided you with professional and kind service, answering all your questions about the car and making the lease signing process fast and efficient. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful 2
April 10, 2024

Awesome and easy experience. Super kind, efficient, and comfortable. She was very helpful and easily navigated through my problems. More

by KEVINKIM0915
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Benzel-Busch Motor Car responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you had an awesome and easy experience with our team. Providing excellent service and making our customers feel comfortable is always our goal, and we're delighted that we could meet your expectations. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful 2
April 10, 2024

She is the best saleswoman and professional attitude toward customers. I was impressed by the sincerity given to customers. Thank you. More

by peach0311
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Benzel-Busch Motor Car responded

Thank you so much for your kind words! We're thrilled to hear that our saleswoman provided you with exceptional service and professionalism. Customer satisfaction is our top priority, and we're delighted that her sincerity made a positive impression on you. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful
April 05, 2024

Louis Gallo was extremely patience and very helpful in our final selection of the car. Also Stacy Fowler helped us in selecting the car. There was no pressure at any time on us. I am very happy and satisf More

by POORANTRIPATHI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pasquale (Lino) Cascardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Architto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Fowler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Steinhauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Benzel-Busch Motor Car responded

Thank you for your wonderful review! We're thrilled to hear that Louis Gallo and Stacy Fowler provided you with exceptional service during your car selection process. Customer satisfaction is our top priority, and we're delighted that Louis and Stacy's patience, helpfulness, and lack of pressure made your experience enjoyable and satisfying. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful
April 03, 2024

Always a pleasure working with Joe Herman and Orlando Dranguet; they go above and beyond to make every aspect of the buying process smooth and enjoyable ! More

by DONCHATK
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Orlando Dranguet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Benzel-Busch Motor Car responded

Thank you for your wonderful review! We're thrilled to hear that Joe Herman and Orlando Dranguet provided you with exceptional service during your buying process. Customer satisfaction is our top priority, and we're delighted that Joe and Orlando's dedication and attention to detail made your experience smooth and enjoyable. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful
April 03, 2024

Doug was extremely professional. The whole buying experience was super smooth definitely will recommend to my friends and family More

by NOURAIZ_IMRAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Benzel-Busch Motor Car responded

Thank you for your fantastic review! We're thrilled to hear that Doug provided you with extremely professional service and that your buying experience was super smooth. Customer satisfaction is our top priority, and we're delighted that Doug's professionalism contributed to a positive experience for you. Warm Regards, Michael Hill mhill@benzelbusch.com

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