Barrie Ford

If they are the number one dealership... I would hate to see who’s number 2. Absolutely horrible experience with Barrie Ford. From the time I picked up my vehicle to routine maintenance. They preach about t see who’s number 2. Absolutely horrible experience with Barrie Ford. From the time I picked up my vehicle to routine maintenance. They preach about their customer service, I will give them one thing, they are overly friendly, it’s condescending. Appointment times mean nothing, they will blatantly overcharge, and they do not take pride in their work. When you have to take your vehicle back on your own time to have them redo a repair they have just made, something is wrong. Save yourself the hassle, take your business elsewhere. More

Rob Elrick was a treat to work with! Answered all my questions promptly! Lisa was great with financing too! Explaining all options. Thank you Ford! questions promptly! Lisa was great with financing too! Explaining all options. Thank you Ford! More

A Great car buying experience right from the first contact on the lot to picking up our new car. Rob was fantastic. He listened and answered our questions - if he didn’t know the answer he worked har contact on the lot to picking up our new car. Rob was fantastic. He listened and answered our questions - if he didn’t know the answer he worked hard to get one. Barrie Ford takes COVID seriously too! That’s important to us! More

Jeff is outstanding. He was very busy with several things at once but gave us everything we needed to make a good deal. Very helpful finding me the right truck and following up with me when needed at once but gave us everything we needed to make a good deal. Very helpful finding me the right truck and following up with me when needed More

Great people. Quick responses. Easy to deal with. Very professional. Top quality service. Very fair negotiating. Great product. Very happy with our truck. Thank you. professional. Top quality service. Very fair negotiating. Great product. Very happy with our truck. Thank you. More

Going on my fourth Truck Dominic and his team never let me down! Would, and have recommended to family and friends. My son in-law and others really had a great experience a Dominic and his team never let me down! Would, and have recommended to family and friends. My son in-law and others really had a great experience at Barrie Ford. Thanks again More

I've been a customer for over ten years. My son recently purchased a vehicle from Ryan Brown who is top notch! I still recommend Ryan - he is professional and terrific!! The dealership has gone down hill purchased a vehicle from Ryan Brown who is top notch! I still recommend Ryan - he is professional and terrific!! The dealership has gone down hill in service over the years. The finance person Sonja is sloppy, unresponsive and made the entire experience very poor. My son was given a pick up date only to not have it ready and left with no vehicle (they did provide him a loaner). Day two pick up : no plates or ownership. This is about 3 weeks since all of this started. Finally he brings it home with dealer plates and the back window doesn't work AND Ford credit continue to take payments for his previous car (that he didn't have for about 5 days now). Sonja did not warn him or recommend he put stop payment. When he asked her only response was that he is responsible for paying.....for a car he doesn't own. The service department is not what it was before many of them left. Disappointing as I have been recommending Barrie Ford for years. Ryan was so very helpful throughout the process. Anything that needed done by him was done quickly and professionally. It is unfortunate that Sonja ruined the rest of the deal... He finally has plates and will be taking the car in for the window repair soon. Hopefully that's it!! More

The Barrie Ford team is outstanding from top to bottom. I have been a loyal customer of Barrie Ford for more then 10 years and have come to expect nothing but the best. The team from sales to service contin I have been a loyal customer of Barrie Ford for more then 10 years and have come to expect nothing but the best. The team from sales to service continue to exceed that expectation. Mike Huismans, my sale rep has lead the way with his customer centric service and attitude. Both my Dad and Brother-in-law have purchased cars/trucks from Barrie Ford and Mike. We all highly recommend them to anyone looking for a new car or truck More

phone in experience Not impressed. called for salesman, called for service and called for parts. No one answered. couldn't even get to the front desk or switchboard. If y Not impressed. called for salesman, called for service and called for parts. No one answered. couldn't even get to the front desk or switchboard. If your hours have changed please reflect that in your message or on your website hours. Totally not impressed. I just wanted a question answered. You should come up with a better system. Sick and tired of listening to machines and then cutting me off. More

Our experience with sales (Bob), finance (Shelly) and the service department (Brandon, Matt et. al) were all fantastic to deal with and took our concerns to heart. We took possession of a new 2020 F150 Laria service department (Brandon, Matt et. al) were all fantastic to deal with and took our concerns to heart. We took possession of a new 2020 F150 Lariat and love the style, performance and features. We took advantage of the truck month deals and got an amazing deal. Thank you all for getting us into our new ride. More