BMW London

Dealership is always staffed by people who know their their cars & are eager to provide the most efficient service. They are pleasant and very eager to please! their cars & are eager to provide the most efficient service. They are pleasant and very eager to please! More

Excellent service, expensive but merely reflecting cost of providing premium service. BMW service only required once per year, fantastic quality. of providing premium service. BMW service only required once per year, fantastic quality. More

Friendly, efficient, clean and professional environment. Ample parking with accommodating drive thru. Proactive appointment setting and write up. Ample parking with accommodating drive thru. Proactive appointment setting and write up. More

Great customer service. Professional mechanics, friendly shuttle driver, accuracy in description of service. Quick and easy payment methods. Professional mechanics, friendly shuttle driver, accuracy in description of service. Quick and easy payment methods. More

Competitive options and great customer service. Friendly Staff and always provide timely response for any follow-up. Friendly Staff and always provide timely response for any follow-up. More

Efficient, orderly and pleasant. Friendly staff always acknowledging all customers. Timely updates during the service process. Friendly staff always acknowledging all customers. Timely updates during the service process. More

Not qualified to be a BMW dealer(at least certified BMWs). My sales associate Kyle went above and beyond. There was a recall on the car that they didn't look at until right before the delivery(this add BMWs). My sales associate Kyle went above and beyond. There was a recall on the car that they didn't look at until right before the delivery(this added a couple weeks of delay). Then they delivered the car with 2 curb rashed rims that were supposed to get repaired, the emergency call system malfunctioning and 2 blown front wheel bearings(this all takes place right after I get the car, I needed to take it to Grand River BMW and get wheel bearings installed). So I spoke to Kyle about this situation, he emailed Kelsey to reach out. But Kelsey doesn't know the first thing about customer service - I never heard from him and I have given ample time for him to reach out. I would stay away from this dealership. My 5 year old would provide better service than they do(and detaing). And by the way, the car was a pre-owned certified car by their dealership. More

I was walking along a particularly dangerous part of the sidewalk along Commissioners road yesterday morning Dec 27. The snow had not been plowed and the footing was next to impossible. I was seriously wo sidewalk along Commissioners road yesterday morning Dec 27. The snow had not been plowed and the footing was next to impossible. I was seriously wondering what a should do when a gentleman driving a service van from BMW slowed and stopped to give me lift. I appreciated that help immensely and wanted to be sure that the Dealership was aware of his kindness. David Keegan dkeegancu544@rogers.com More

Easy, prompt service for my first oil change, totally lived up to my expectations. Looking forward to my next visit lived up to my expectations. Looking forward to my next visit More

Excellent, comprehensive and efficient service with free shuttle service. One year of free road side assistance for the price of a 55 point inspection is a very good deal! shuttle service. One year of free road side assistance for the price of a 55 point inspection is a very good deal! More