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Austin Ford Chrysler
Austin, MN
276 Reviews
Austin Ford Jeep is here to help you!
**WE PROMISE
**See our Best Price Upfront**No Hassle Sales Environment**Non-Commission Sales Team**Every Certified Vehicle comes with 2 keys**Full Tank of Gas**Free Carfax Report**Hundreds of 5 Star Reviews**
Qualifying for a loan or lease couldn't be easier with our on-site financial advisor to help you every step of the way. We know all of the ins and outs of ...
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Today:Open today 8:30 AM - 7:00 PM
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Hours
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 AM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 AM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 276 reviews
August 04, 2025
I liked my salesman Dustin. The deal was good for them. Like usual. But not good for me. Not a fan of the finance guy. Didn’t ask when I wanted the loan date to be. Had very lit The deal was good for them. Like usual. But not good for me. Not a fan of the finance guy. Didn’t ask when I wanted the loan date to be. Had very little personality. The extra warranty was and is wayyyyyyy over priced. Feel like we got took. Never paid more than half of what we paid this time. More
by zxtwome
Verified Customer
July 24, 2025
Jeep had issues while traveling thru Austin, even though they were booked solid, they had a mechanic spend 15 minutes and he fixed it. Splendid service they were booked solid, they had a mechanic spend 15 minutes and he fixed it. Splendid service More
by ed.bethke
Employees Worked With
July 23, 2025
Howe did a great job taking care of me on my visit for the oil change the oil change More
by leehansen
July 17, 2025
My experience was very good. I was kept informed during the process. Nice waiting room. I was kept informed during the process. Nice waiting room. More
by kshamp
Employees Worked With
July 15, 2025
Our experience with Austin Ford was excellent, they are friendly and knowledgeable. They treated me with the outmost respect even though I wasn’t buying a high price vehicle. friendly and knowledgeable. They treated me with the outmost respect even though I wasn’t buying a high price vehicle. More
by tkesaindon
July 11, 2025
I have always had really good experiences at this dealership. The staff are friendly, fast and thorough. When I was paying this last visit, there was an elderly gentleman paying before me. It was tak dealership. The staff are friendly, fast and thorough. When I was paying this last visit, there was an elderly gentleman paying before me. It was taking a long time because he had a lot of questions. The staff person was so kind, patient and conscientious in answering all his questions. It was really great to see. This is a super place! More
by dave
June 23, 2025
Very nice people to work with, addressed issues with transmission very quickly with out any problems transmission very quickly with out any problems More
by DC_TROM
Employees Worked With
June 20, 2025
Horrible customer service. Have had the same problem with my car since I got it, and they could not figure out what was wrong with it till AFTER my warranty expired and refused Have had the same problem with my car since I got it, and they could not figure out what was wrong with it till AFTER my warranty expired and refused to help with warranty coverage. Ford is all around a BAD COMPANY! More
by NO23
June 18, 2025
The experience was very good and the vehicle was fixed as promised. Everyone was very professional. promised. Everyone was very professional. More
by matt.penkava
June 11, 2025
The reason why I am not giving this service center a 5 rating is because I am still waiting for a recall repair on my vehicle for a part that was unnecessarily removed when the shop knew they did not have rating is because I am still waiting for a recall repair on my vehicle for a part that was unnecessarily removed when the shop knew they did not have the part available to repair it. I was disappointed with that decision as it was something that I did not expect from Austin Ford Chrysler and was a bit amateurish in scope definitely not to the professional standards that I have come to expect from this shop, especially since they are an authorized dealer for Ford. There are some areas of this review that I am going to give a less than stellar review not because the department is universally bad, but because when using the Likert Scale, I tend to give points and then average them out and the average in some areas, is less than a perfect score. What is disappointing is that there has been no communication about when--or if--the repairs will ever manifest themselves which is even more frustrating given that the part was forceably removed with absolutely no solution or repair in sight for the foreseeable future. More
by btexpress1198
