Audi West Island

Outstanding service..! Excellent service. On time with friendly staff and very knowledgeable staff. They took the tome to explain what needed to be done using very easy to u Excellent service. On time with friendly staff and very knowledgeable staff. They took the tome to explain what needed to be done using very easy to understand language. Highly recommend More

Car wouldn’t start The service was excellent and fast ... immediate response and extremly courteous personnel... higly recommendable. The car was given back with a sligh The service was excellent and fast ... immediate response and extremly courteous personnel... higly recommendable. The car was given back with a slight adjustment still needed and the action was taken immediately on the spot. More

Service on February 4, 2019 I have had service problems with WI Audi in the past. (See my review of February 4, 2018.) This time, the service work was well done. However, do not I have had service problems with WI Audi in the past. (See my review of February 4, 2018.) This time, the service work was well done. However, do not leave anything of value in your rental car. I mistakenly left a $60 garage door opener in the rental car and, although reported almost immediately, the opener could not be found !!?? What is more, WI Audi seems to be engaging in a practice similar to certain disreputable European auto rental agencies. When I subsequently found an unannounced charge on my credit card. I was told WI Audi's measurement device had determined that the gas tank of my rental car had not been refilled. In fact, the tank had been filled at a gas station a kilometer away (much less than the 10 kilometer limit required by the rental contract). On page 311 of the 2018 Q5 owner's manual, we are told that "once the fuel pump nozzle turns off the first time, the fuel tank is full. Do not continue fueling, or else the expansion space in the tank will be filled with fuel." Despite this, and the fact that I supplied the gas receipt to the service agent, WI Audi declined to reverse its supplemental gas charge. If WI Audi does this to everyone... More

service jan 31 quick, great replacement car, in depth explanation, call to followup was appreciated. clean car following service, didnt have to wait to check in, ver quick, great replacement car, in depth explanation, call to followup was appreciated. clean car following service, didnt have to wait to check in, very friedly and service agent knew his stuff More

Quick efficient friendly and very kind. From the moment I arrive i am greeted with gentle and kind acknowledgment. The greeters are the nicest i en ever encountered. The service team is ver From the moment I arrive i am greeted with gentle and kind acknowledgment. The greeters are the nicest i en ever encountered. The service team is very nice and patient Excellent experience More

Great service It’s always top notch white glove service. With this cold weather they helped with loading and unloading my stuff from my car to the loaner car. It’s always top notch white glove service. With this cold weather they helped with loading and unloading my stuff from my car to the loaner car. More

Great service Thank you Audi Westisland for your dedication to making Audi become one of the most prestigious brands in Canada. Recommend to anyone who wants an Aud Thank you Audi Westisland for your dedication to making Audi become one of the most prestigious brands in Canada. Recommend to anyone who wants an Audi. More

Amazing service keeps us coming back ... always excellent service., Even when we show up without an appointment, which is most of the time. Thanks Eric!! ... always excellent service., Even when we show up without an appointment, which is most of the time. Thanks Eric!! More

Good servive at the deaker Good service. The people that were working at the dealership were able to give me great service. They had the car resady in time and clean Good service. The people that were working at the dealership were able to give me great service. They had the car resady in time and clean More

The technical advisor I always deal with is very professiona Excellent service from everyone starting with the technical advisor I always deal with. The front desk employees can smile a little more but overall Excellent service from everyone starting with the technical advisor I always deal with. The front desk employees can smile a little more but overall experience is very positive. More