Audi Prestige

Great service, the car is always well maintained. They always follow up a few days after your appointment. The staff really take care of your needs. Always friendly and accommodating. always follow up a few days after your appointment. The staff really take care of your needs. Always friendly and accommodating. More

The whole St-Laurent team is on the money with service and sales. Made my experience delightful. I will definitely be back for my next vehicle. and sales. Made my experience delightful. I will definitely be back for my next vehicle. More

We have a 2018 Q3. The side panels that hold the hatchback cover panel have cracked where they hold it in place. Many users have complained around the world about the same problem. I brought it to hatchback cover panel have cracked where they hold it in place. Many users have complained around the world about the same problem. I brought it to Audi Prestige and they immediately said that I had caused the problem. Now Audi will not fix it under the "bumper to bumper" warranty. They say I must have somehow caused the panels to crack. Because the dealer said so. I have not. Just normal daily use. Extremely disappointed with Audi's response. And Audi Prestige's response. It is a known problem. $1900 plus tax to replace the panels. Even though I am within the warranty period. Audi says dealer must decide. Dealer says it was Audi's decision. I am left holding the bag. I cannot recommend Audi products any longer. I cannot recommend Audi Presige. Beware of cracking back side panels on Q3's that hold the hatch cover. You will have to pay to replace them, even under warranty. More

I live in Ottawa and purchased an A7 over the phone with Rami and Peter as my Finance manager. I have to say they am very impressed with how my experience was. Even though I was purchasing a used Audi I got Rami and Peter as my Finance manager. I have to say they am very impressed with how my experience was. Even though I was purchasing a used Audi I got the white glove treatment. I highly recommend purchasing a car from here and I plan to see them again in the future. The detail team is amazing as well. The car is absolutely mint, thanks again. More

got charged twice at my card I did body shop wort at this dealer ship. work is not that great. Got rusted on the fender after 2 years. They fixed me for no extra charge. AT the s I did body shop wort at this dealer ship. work is not that great. Got rusted on the fender after 2 years. They fixed me for no extra charge. AT the same time, they did another work. I paid using my CC. But almost month later I found out that they charged twice on my card. When I call them to find out what happened. they are not very helpful and didn't want to go through their accounting department to find out why it's charged twice. They simply said, their store is closed on the date of the transaction asked me to check with CC company. I found out through CC later that , it was charged twice on that date when I went to picked up the car but it's posted on CC side two times on that date and one week later. Actually, it's charged twice on that same date with 3 seconds different, but it got posted on 2 different dates ( almost a week a part). Thanks to the technology. More

Amazing service Excellent service and the employees are very efficient and polite. Had my loaner car ready upon my arrival. Keep up the great work Merci Audi prestge Excellent service and the employees are very efficient and polite. Had my loaner car ready upon my arrival. Keep up the great work Merci Audi prestge More

Great service! Great service... everyone at the center said hello. Great follow up. Car delivered on time. Courtesy car was also very clean.. not run down. Thank Great service... everyone at the center said hello. Great follow up. Car delivered on time. Courtesy car was also very clean.. not run down. Thanks More

Great service centre Fabulous service from the time the appointment with Audi Prestige was set up for servicing to the picking up of the vehicle Mohamed Mehdi El Moudd Fabulous service from the time the appointment with Audi Prestige was set up for servicing to the picking up of the vehicle Mohamed Mehdi El Moudden My technical advisor was very courteous and accommodating. The only hic was that after paying my bill I had to wait at least 20 mins to get my car More

Outstanding I have been a loyal Audi client for over 5 years, I bought my first Audi from another dealer but get my car service here. I bought my new Audi at this I have been a loyal Audi client for over 5 years, I bought my first Audi from another dealer but get my car service here. I bought my new Audi at this location for many reasons, first being the quality and professionalism of the service I have received every time. The rare mistake that was made, the issue was rectified quickly and I was very satisfied. I recommend one of my Audi friends to change his other dealership to here and he too is extremely satisfied More

Maintenance Issues The service arrival process is well organised, chief mechanic was immediately available to view the issue. All issues were resolved to my satisfaction The service arrival process is well organised, chief mechanic was immediately available to view the issue. All issues were resolved to my satisfaction. The amenities in the waiting area is also excellent! More