Airport Ford Lincoln Sales Limited

Very nice to see people who are smiling and to meet me. Also seeing employees that are going to help me down the road. Also seeing employees that are going to help me down the road. More

Vehicle was serviced at Airport Ford Lincoln. Service was prompt and car was returned nice and clean and looking beautiful. Very happy with the attention I received. Thanks, Cecilia! Service was prompt and car was returned nice and clean and looking beautiful. Very happy with the attention I received. Thanks, Cecilia! More

Very happy with the service department care of our vehicle. I will continue to go to Airport Ford to service my vehicle. vehicle. I will continue to go to Airport Ford to service my vehicle. More

Very pleased with the service, and honestly. I would highly recommend airport ford dealership they definitely make you feel like you are getting the right deal on your vehicle. I would like to t I would highly recommend airport ford dealership they definitely make you feel like you are getting the right deal on your vehicle. I would like to thank Mike Grey and the staff with my purchase! More

Wow, what a team from sales to service to the parts department everyone working together to achieve the greatest customer experience. department everyone working together to achieve the greatest customer experience. More

Excellent service . Quick and efficient. Friendly and knowledgeable. Would highly recommend to friends and family . Quick and efficient. Friendly and knowledgeable. Would highly recommend to friends and family . More

I had an appointment at another Ford Dealer but was skipped over so I went to Airport Ford and was treated much much better and decided to stay with them and purchase my vehicle from them. skipped over so I went to Airport Ford and was treated much much better and decided to stay with them and purchase my vehicle from them. More

My recent service (first oil change) for my vehicle was excellent. The Lincoln Concierge (Cecilia) was very pleasant to deal with. Cecilia picked up my vehicle and a loaner vehicle was left for me to use. excellent. The Lincoln Concierge (Cecilia) was very pleasant to deal with. Cecilia picked up my vehicle and a loaner vehicle was left for me to use. My vehicle was returned earlier than anticipated which was an added bonus! More

Vary helpful did way more workman ship them expected offered a detail for inside of my suv as a courtesy because she was there waiting on my insurance company to approve everything offered a detail for inside of my suv as a courtesy because she was there waiting on my insurance company to approve everything More

Normally, we have not had issues with the service at Airport Ford. This time was an exception. I was told the car would be about 2 H 20 M. It was 5 hours. No one called to let us know what was happe Airport Ford. This time was an exception. I was told the car would be about 2 H 20 M. It was 5 hours. No one called to let us know what was happening. I phoned after 3 hours and could not get an answer in service. A half hour later got an answer and was told our service person would be back from lunch in 10 min. and he would call. Never got a call. Finally got an UBER to the location. The service guy we had dealt with was not there and another service person told me that the care needed a wheel alignment "because the tires were really messed up". The alignment would be done in "about 1 min.". About a half hour later, the original service guy_ Scott- came and reported that the vehicle was finished. I told him I was not happy to be told that the service would take 2 h and 20 min and then have it take 5 H with not phone call, no return of my call to them etc. He handed me a Tim Horton's card which I left there. He then told me he would only charge half of the normal wheel alignment charge. According to the printout of the alignment test, only two tires required alignment so it really was not a discount but the proper charge for 2 tires not four. Scott had also made reference to the fact that since I did not wait at the dealership, the service took longer? That doesn't seem like a fair policy. I realize he might not know exactly how long a service might take, from 2 h 20 m to 5 hours is not acceptable especially with no communication. More