Achilles Mazda

Consistent. Reliable. Thorough service. The video received during my service visits is appreciated. I really like the advanced booking reminder to have my wint Reliable. Thorough service. The video received during my service visits is appreciated. I really like the advanced booking reminder to have my winter tires changed. A great place to deal with. More

Beware before doing busy with this dealership! We found a used car online that we liked - after multiple phone calls and emails - being assured the car was exactly as advertised we agreed to the s We found a used car online that we liked - after multiple phone calls and emails - being assured the car was exactly as advertised we agreed to the sale and put down a deposit being told that it was to show our good faith and was fully refundable. Jump ahead several days - arrive to pick up the car: It has overspray of fresh paint in 6+ spots including 80% of one of the front chrome rims which is now covered in white paint. Upon closer inspection it’s obvious the car had recently been damaged and poorly repaired. Here’s the issues: Sunny (our salesman ) had said the car was impeccable condition - once there and pointing out the fresh paint - he claimed it was just “touch up” then when we showed him the wheel that was covered in paint he claimed he knew nothing about it. Then Dan Leslie gets involved and says I’m “heated” as if them misrepresenting the car, then lying saying the fresh paint was just touch up is my doing?? Once he actually looks at the car and I point out the wheel and multiple other spots he changes his tone. Telling me they don’t paint at all! (Either the salesman is lying or he is!) Then says he’ll give us our deposit back even though he doesn’t have to…. Seriously you lie to us, waste our time, treat us like all this is our fault then you’re doing us a favour by returning our money?? There’s more yet I’m certain you get the point. They lied and were incredibly unprofessional yet never an admission as to “we made a mistake” or “we’re sorry we missed that” It was just indignant responses and lack of caring! I felt insulted and disappointed leaving there and would never go back!!! More

I regretfully had a disappointing encounter with Achilles Mazda Milton. The experience was marred by conflicting information and a lack of transparency regarding my car booking. The dealership failed to p Mazda Milton. The experience was marred by conflicting information and a lack of transparency regarding my car booking. The dealership failed to provide an estimated time of arrival for the booked car, leading to uncertainty and frustration. When I opted to cancel the booking due to the indefinite wait, I was informed by the owner that their policy prohibited the return of the deposit money. This lack of alignment between the information provided by the owner and the sales representative was concerning. The situation presented me with an unfair ultimatum: forfeit the deposit or endure an unspecified waiting period of a couple of months. This experience has highlighted serious discrepancies in communication and refund policies at Achilles Mazda Milton. I would caution potential customers to be wary of the lack of transparency and consistency in dealings with this establishment. More

This place continues to amaze. COVID processes are good and I felt safe being there. Use video and text to explain what my CX3 needed during my visit. Respectful of my time. Thank you Achilles MAZDA team. and I felt safe being there. Use video and text to explain what my CX3 needed during my visit. Respectful of my time. Thank you Achilles MAZDA team. More

Another great experience My 2nd Mazda I've purchased from Achilles. I have and will recommend this dealer. I brought my Mom and she bought her 1st Mazda. My 2nd Mazda I've purchased from Achilles. I have and will recommend this dealer. I brought my Mom and she bought her 1st Mazda. More

Recent purchase of CX3 GT Our sales associate Haseeb was very informative and had excellent product knowledge. He was friendly and courteous which made the purchase extremely e Our sales associate Haseeb was very informative and had excellent product knowledge. He was friendly and courteous which made the purchase extremely easy . We will be returning to the dealership when my daughter begins her search for her first car in the very near future . I think he may have convinced my daughter to take a closer look at the CX5 . Thank you, Gary and Sarah More

Excellent customer services We were looking to buy a CX5, Haseeb Hassan from sales was amazing and provided all necessary information. He explained all the key features in the ca We were looking to buy a CX5, Haseeb Hassan from sales was amazing and provided all necessary information. He explained all the key features in the car and helped us to make a decision. More

Purchasing Peace of Mind. My wife is very particular, so searching for a vehicle meant crossing off a huge list of requirements, one of which was "reputable dealership" The sea My wife is very particular, so searching for a vehicle meant crossing off a huge list of requirements, one of which was "reputable dealership" The search took a few months but my research paid off. I can honestly say that not only did we purchase a vehicle, we purchased peace of mind. Through every step of the process Derek was in constant contact assuring that the purchase was flawless and we were completely satisfied. Well done Achilles Mazda. You will be my "go to" car supplier moving forward. More

Excellent buying experience We came with a target price after trade-in. Our sales rep was very professional, knew all the details about the CX-5 we were interested in. The nego We came with a target price after trade-in. Our sales rep was very professional, knew all the details about the CX-5 we were interested in. The negotiations were relaxed without any any overt pressure being felt. After we closed a very satisfactory deal, we met Achilles, the owner of Achilles Mazda and again felt good about the experience. We look forward to working with Achilles Mazda going forward. More

Over the top, Part2 This store is unlike any other. I am on my 2nd lease in a row, and the single thing that amazes me is how consistent the people at this store are time This store is unlike any other. I am on my 2nd lease in a row, and the single thing that amazes me is how consistent the people at this store are time in and time out. Highly recommend. More