Abbotsford Volkswagen

Excellent Service Kevin made our car buying experience an enjoyable one.From the moment we stepped on the lot we were treated in a very professional and friendly mann Kevin made our car buying experience an enjoyable one.From the moment we stepped on the lot we were treated in a very professional and friendly manner.Kevin listened to our needs and wants in a vehicle and provided us with options for a new or used vehicle.We would reccomend Kevin to friends and family. More

Best car ever Second time going. Since you get to the dealer; costumer service is always the best, got a good deal and I drove away with a smile. My wife likes how Second time going. Since you get to the dealer; costumer service is always the best, got a good deal and I drove away with a smile. My wife likes how friendly and helpful Melissa was. Great experience overall More

Made the deal quick and painless I talked on the phone to Jarome explaining what I wanted and when I came in he had actually listened! I was listened to and they actually did what I n I talked on the phone to Jarome explaining what I wanted and when I came in he had actually listened! I was listened to and they actually did what I needed. I got a fair price for my trade in and a great price for my new car. Thanks again, I will be back (in 4 years) to buy again More

VW made buying a new car enjoyable The staff at VW abbotsford were more than friendly, they made me feel at home and weren't pushing me into purchasing anything without me knowing EXACT The staff at VW abbotsford were more than friendly, they made me feel at home and weren't pushing me into purchasing anything without me knowing EXACTLY what I was getting. The entire staff here had a big smile and made my experience very comftorable. I would recommend buying new or used from volkswaggon over any other dealership!! More

Amazing! I can honestly say, we will never deal with a different car dealership. The service was outstanding. They went above and beyond any of our expectation I can honestly say, we will never deal with a different car dealership. The service was outstanding. They went above and beyond any of our expectations. All of the staff are friendly, helpful and genuinely caring. More

Enjoyable! I have always found friendly faces at Abbotsford Volkswagen. My third new vehicle in three years, and I have no complaints. My favourite person to I have always found friendly faces at Abbotsford Volkswagen. My third new vehicle in three years, and I have no complaints. My favourite person to deal with is August - she is an amazing worker, very knowledgeable and up to date on all available options. And on top of all that, it's a pleasure to deal with someone who remembers you from year to year - August has an amazing way of making you feel like an 'individual', not a number. Abbotsford Volkswagen also has a mechanic there, by the name of Peter. He is such a friendly and knowledgeable fellow, I love knowing that my car is in good hands. Josh is such a sweet guy. He is kind and honest. I appreciate his knowledge of Volkswagen vehicles and he is a great resource when looking at purchasing a vehicle. More

returning business Traded in my vehicle for a new one, great price, great deal. Best service every. Bought my first vehicle here it was great then and brining it back to Traded in my vehicle for a new one, great price, great deal. Best service every. Bought my first vehicle here it was great then and brining it back to trade in same great service. Highly recommend. More

Very enjoyable experience I was phoned by Dave as he had a customer looking for the year of golf that I had purchased a few years ago from this dealership. He invited me into t I was phoned by Dave as he had a customer looking for the year of golf that I had purchased a few years ago from this dealership. He invited me into the showroom to see what kind of deal could be made and to check out the features of the new 2015 golf line. Dave was very attentive to my needs and made some great recommendations. I ended up taking a higher priced car than I would have thought appropriate for my needs, but this was only because of limited stock. I enjoyed the car a lot and we ended up driving out to Chilliwack to get a car that was more in my price range. When we got back, I purchased the car after some unsure moments and am thoroughly enjoying it. More

Rolled out the red carpet! We traveled to Abbotsford for a car we found online at their dealership. We had a specific car in mind and had been looking for months. My husband had We traveled to Abbotsford for a car we found online at their dealership. We had a specific car in mind and had been looking for months. My husband had a day off, noticed the ad, made the deal for me while I was at work and the next day we headed to Abbotsford. There was no issue with my trade-in, they were well organized when we arrived, gave us both ample time to test drive the car. When it came down to the paperwork, it was smooth and we were guided from one desk to the other. It was the most easy and seamless car purchase we have ever made. Super nice staff. They offered us lunch and we got a free gift as well! We will definitely contact them for our next purchase. More

Overwhelming, but overall good As a first time car buyer at a dealership scenario, I needed a lot of help. Jerome was so kind and nice; he helped us find the right car, explained ev As a first time car buyer at a dealership scenario, I needed a lot of help. Jerome was so kind and nice; he helped us find the right car, explained everything well and it was a pleasant experience dealing with him. Stefani walked us through all the paperwork, she was very understanding that the fiancial side of buying a car can be overwhelming for someone that hadn't done that before. Overall the experience was a positive one and I walked away with a car that I like. The only negative remark isn't really about anyone or anything in particular. It's more the general sense you get at probably any car dealership: they're using all kinds of "sales tricks" on you that you're not aware of and you were talked into several warranties and protections and in the end there's a bunch of fees that you weren't told about in the beginning. So we ended up paying way more than we planned on or were prepared for, so I'm not too happy about that as finances are tight for us. You never lose the sense that you might have overpayed for a used car; that there might have been more room to lower the price and that salespeople are really only on your side until it comes to the money. I guess those things are to be expected to a certain degree. So today we left the dealership with what we came for, but a little disillusioned with the whole system. I do want to thank Jerome and Stefanie for their service today! I will love the car as soon as I'll get over the financial shock! More