Abbotsford Volkswagen

First Time Buyer I was so impressed with the Abbotsford VW dealership. Mel was upfront and honest about the fine print and listened to every detail I was looking for i I was so impressed with the Abbotsford VW dealership. Mel was upfront and honest about the fine print and listened to every detail I was looking for in a car and found me the perfect vehicle. This was my first time buying a new car, I didn't think i would be able to buy my dream car in my twenties! Mel and the staff showed me all my options and I was able to drive away with a car that was above and beyond what I expected. The whole experience was stress free and I never felt pressured to buy something outside of my price limit. Thank you to everyone at the dealership for making me a VERY happy VW driver! More

1st Time Volkswagen Buyers Never having owned a Volkswagen product before, we really needed to be educated on what they were all about and why switch from another brand we had b Never having owned a Volkswagen product before, we really needed to be educated on what they were all about and why switch from another brand we had been loyal to for years. Jerome was very good at explaining things on an understandable level and was friendly and sincere, as well as not being pushy or high pressure. The dealership also did their best to get us as high a trade in value for our present vehicle as possible. As well, they have a great customer and family reception/refreshment area. More

A Happy Thanksgiving I brought my vehicle in for my standard service. There was a problem they discovered so they had to order a part and gave me a loaner over the weeken I brought my vehicle in for my standard service. There was a problem they discovered so they had to order a part and gave me a loaner over the weekend. That weekend I had a family emergency. I was planning on driving down to see my family in Oregon for their Thanksgiving that upcoming Wednesday, but because of the emergency, I was unable to pay the full amount for the service done to my car until Thursday that week which was Thanksgiving Day. I was sad that I was not going to be able to spend Thanksgiving with them. When I mentioned this to Melissa (Mel) she worked her magic and both her and Ken Shane came up with a plan so I could get my car and still make it for Thanksgiving. My family thanks the both of them for enabling me to be together with them on a day to give thanks for what we have and for people like Mel and Ken ... Thank You! More

Friendly and informative After visiting many dealerships and looking at various vehicles working with he staff at this location was relatively pleasant. Jerome was very inform After visiting many dealerships and looking at various vehicles working with he staff at this location was relatively pleasant. Jerome was very informative and great to deal with. He was very informative without being too pushy and resorting to pressure sales. He stayed well past his scheduled xxxx to ensure we got everything we needed and left satisfied. More

persistance I was firm and the sales staff were very willing to accommodate me. Second time customer and will probably be a third. Thank you very much I was firm and the sales staff were very willing to accommodate me. Second time customer and will probably be a third. Thank you very much More

a real family experence My call to Abbotsford vw this morning connected me to Melissa who was very informative about the car we were looking for and experence made my son fea My call to Abbotsford vw this morning connected me to Melissa who was very informative about the car we were looking for and experence made my son feal very good about his Vw jetta tdi melissa is a real customer person I would recmond her to any one buying a car. My son mike also liked the family feal when he bought the car other sales people came to congratulate him on his new car thank you Melissa and Abbotsford Vw . More

A First Class Dealership This is our fourth Volkswagen we have purchased from Abbotsford VW. In every interaction we have had with this dealership, from service to sales, we This is our fourth Volkswagen we have purchased from Abbotsford VW. In every interaction we have had with this dealership, from service to sales, we have been treated like good friends. Ken and Laurence have always been knowledgeable, fair, and accommodating when we are in need of service - even when I arrive in a panic without an appointment. Jerome, Chris, and Kelly have never been high pressure but fun and helpful when choosing the right car for our family, and August has always made it a smooth and easy transaction. Volkswagens are great cars and can sell themselves. It is the people at this dealership who have earned our family's loyalty. More

Satisfaction Guaranteed This is the first VW that I have purchased and it won't be the last. Melissa was very attentive from the beginning to the end. I didn't feel pressured This is the first VW that I have purchased and it won't be the last. Melissa was very attentive from the beginning to the end. I didn't feel pressured at all and no hidden fees/facts, or unwanted surprises. Melissa was great and very knowledgeable and worked around my needs. I have and will continue to recommend this dealership and sales employee Melissa to anyone I know. Regards, Juanita S More

Kaleena was awesome!! This is the second vehicle i have purchased with her, I highly recommend her as she was very knowledgeable and so helpful on getting the job done, I h This is the second vehicle i have purchased with her, I highly recommend her as she was very knowledgeable and so helpful on getting the job done, I highly recommend her and the dealership if you are looking to purchase a new vehicle, thankyou to you Kaleena for making me a very happy girl with the best choice and fit for me, your my go to girl!! Xo More

I can't find the words to express how I feel about the service I received @ Abbotsford Voklswagon Melissa is my sales rep & I never thought going into this that I would dri to express how I feel about the service I received @ Abbotsford Voklswagon Melissa is my sales rep & I never thought going into this that I would drive away in a newer car.Melissa took me under her wing & treated me like a human not a file number.I don't have the best credit history but Melissa told me she would take care of me. Other sales managers need to come & Buy a car from Melissa & the rest of the team @ Abbotsford Voklswagon then they will know how car buying needs to be done they all might learn a thing or two Thanks Melissa your my sales rep for life. More