401 Dixie Kia

I had been searching for a new car for a couple of weeks as my current car was almost 10 years old and I was concerned about breakdowns - I am very unfamiliar with imported cars, as have only owned General as my current car was almost 10 years old and I was concerned about breakdowns - I am very unfamiliar with imported cars, as have only owned General Motors and Chrysler cars - on my way home from the gym on a Friday evening, I decided to swing by to take a look at the Kia Optima on the recommendation of a friend at work. I was so amazed at how welcome I felt by everyone. Jordan and Chad were so friendly and outgoing and extremely knowledgeable. I had a very specific budget and other concerns, and nothing was a stumbling block for these gentlemen - they were willing to help me overcome any concern and went to great measures in doing so. I had no intention of purchasing a car as this was so far from what was normal for me, but I was pretty convinced, that after having a night to think over everything I had learned, I was able to go back first thing Saturday morning, and after having some additional questions answered, purchased a beautiful KIA Optima! I felt so confident and happy with my decision. Because my colour, etc. was not in stock at this location, before I left, they had found me a car. I went back for a visit on Monday evening to confirm extended warranty issues, and while there, my car arrived from Bolton. It was ready for me to pick up on Wednesday. That was such great service - I agree with other reviews here that from the initial search to the purchase and pick up, Jordan and the dealership where amazing! I am enjoying driving my new Optima - it is a gorgeous car! I have already referred this dealership to a couple of others who I know are looking for new cars. More

This was not the first vehicle that I have purchased from 401 Dixie Kia. So far I and we have purchased 5 ( myself and extanded family ). Also I have referred other friends and associates who have purchased 401 Dixie Kia. So far I and we have purchased 5 ( myself and extanded family ). Also I have referred other friends and associates who have purchased vehicles as well. You don't refer people to a Dealership unless you have complete confidence in what you know will be a happy experience for that referral. I have absolutely no reservations about touting the quality of the people first at 401 Dixie KIA. The purchase of a new car is a stressful experience however it is made easier by quality sales people and friendly financial advice and managemant. My sales person was Johnny Arcangel along with general manager Debbie Squigna. What else can be said except that they are the best ! More

The customer service at this dealership was fantastic. I was not intending to purchase a car the day I stopped in, but I was so impressed with the service and the product, that I ended up buying on the spot was not intending to purchase a car the day I stopped in, but I was so impressed with the service and the product, that I ended up buying on the spot! Debbie and Ahmad made me feel very comfortable, answered all my questions, and gave me a great deal on a fantastic car. I would highly recommend this dealership to anyone looking for a new car, they take the time to listen and respond to your wants and needs. More

Jordan was very helpful when it came to us purchasing the 2012 Kia Sorento. He is very knowledgeable and friendly. He gives you his undivided attention and makes you feel comfortable in asking questions. 2012 Kia Sorento. He is very knowledgeable and friendly. He gives you his undivided attention and makes you feel comfortable in asking questions. Had a great experience and would recommend him and this dealership. More

The experience that I had with 401 Dixie Kia went over and above my expectations. The quality of the employees within the dealership was remarkable, they treated me as if I was part of their family. Debbi and above my expectations. The quality of the employees within the dealership was remarkable, they treated me as if I was part of their family. Debbie was my first point of contact at the dealership, she took the time to example in detail all the questions I had. She ensured that I was 100% confident and comfortable with the vehicle I chose, she wanted to make sure all my wants and needs where met. And they were! Rob was the icing on the cake. Rob again just like Debbie ensured that every part was understood and that I was comfortable with my new 2012 Kia Forte LX. Might I add a little tidbit of information - my original plan was the buy a used 2008 Toyota Yaris thinking I would be placing myself in a more affordable payment/vehicle, well I have to say I was wrong. I drove away in a BEAUTIFUL white 2012 Kia Forte LX with almost 0% interest ! I feel safe, comfortable and most of all, HAPPY! Thank you 401 Dixie Kia you make my hour drive into work each day a breeze! Fabulous just fabulous! More

Great deal on car and on trade in. Beat another dealerships very aggressive quote for same car. Didn't feel like we were part of a skit parodying car salespeople. dealerships very aggressive quote for same car. Didn't feel like we were part of a skit parodying car salespeople. More

Great cars at great prices. Being part of Car Nation means they were able to offer a vehicle we wanted without much delay and at a solid price point. The one downside is that they are so busy that calls means they were able to offer a vehicle we wanted without much delay and at a solid price point. The one downside is that they are so busy that calls sometimes get lost in the shuffle. Extremely friendly and low pressure. Robert is a very easy person to work with. Ask for the Latin from Manhattan when you are ready to close the deal... More

Great People selling Great Cars - I was shopping for Optima/Sonata, decided to go with Optima due to better finish, more appealing and great interior. No regrets so far, great car and my salesman Rober Optima/Sonata, decided to go with Optima due to better finish, more appealing and great interior. No regrets so far, great car and my salesman Robert MacFarlane along with Chad and Melissa were very helpful, friendly and provided me with A+++ Customer Experience. Robert also answered to all my questions on delivery day in very professional manner and gave me a lot of useful information about car's features, maintenance, etc. Robert/Chad/Melissa - 'BIG FAT THANK YOU!!!' - much appreciated. I'd absolutely recommend this A-Team to my friends/family without any doubts. Nathan K. Oakville, ON More

I filled out a pre-approval online and within 24 hours I had received an email from Melissa Stitt's letling me know I was approved and asking when I was able to come in. I made my appointment on a thursday had received an email from Melissa Stitt's letling me know I was approved and asking when I was able to come in. I made my appointment on a thursday at 7pm, I arrived at the dealerhip around 630 for a quick look around and met Melissa for 645pm. Over all I was a tad nervious about making a deal. I had a car that I really wanted to trade in for something newer and reliable but was worried I would get bonned on the trade. Turns out I had nothing to worrie about. Melissa was extremely friendly, and very helpfull. She showed me a car that I absolutely love. ( 2011 Kia Forte5 SX ) after the test drive we went back to her office and worked out the payments and trade in, and told me I could come back on Saturday at 10am to pickup the car. On saturday I arrived at the dealership around 930 I met with Melissa and she let me know the car was ready and that Rob McFarland would be going over the paperwork and final test drive with me. Rob was extremely friendly as well, greeted me with a hand shake, smile and even offered me a glass of water. When we sat down to finish up the paperwork I was waiting for the catch... Thinking there had to be a catch this deal was to perfect. Both Melissa and Rob were way to easy to deal with. Iv been to other dealerships in the past and Iv never had such an easy worrie and stress free experience as I did at 401 Dixie Kia. After all was said and done Rob took me out and showed me how everything worked on the car. Made sure I was 100% satisfied and even went out of his way to activate the satellite radio for me! Talk about service. If anyone wants to buy a New, Used vehicle they definelty need to visit 401 Dixie Kia!!!!!!!! Thanks again for such a great experience, I'm loving the new car!!! More

When we arrived at Kia we had just come from 2 dealerships where we were barely even acknowledged. At Kia we felt welcomed right away. Jordan was friendly and outgoing and he was extremely knowled dealerships where we were barely even acknowledged. At Kia we felt welcomed right away. Jordan was friendly and outgoing and he was extremely knowledgeable. We had no intention of purchasing as it was our FIRST day looking for a car but Jordan sold us! His knowledge and professionalism were a welcomed change. From the search to the purchase and pick up, Jordan and the dealership where amazing! We look forward to driving our new Optima! More