14 Quebec Mercedes-Benz Dealers

Je tiens à partager mon expérience exceptionnelle avec - genevieve.dulude

Je tiens à partager mon expérience exceptionnelle avec Daniel Crevier en tant que vendeur automobile chez Mercedes. Son approche professionnelle et personnalisée a véritablement marqué mon processus d'achat. Daniel a su comprendre mes besoins spécifiques et a pris le temps de m'orienter vers le modèle idéal qui répondait à toutes mes attentes. Sa passion pour l'industrie automobile transparaît dans ses conseils avisés et sa volonté de faire de mon expérience d'achat quelque chose de mémorable. Si vous recherchez un vendeur dévoué, compétent et passionné, je vous recommande vivement de choisir Daniel Crevier chez Mercedes.

My experience with Mercedes-Benz West Island was - Tarik

My experience with Mercedes-Benz West Island was incredibly disappointing. Initially, I was attracted by a promotion offer, only to find out that I couldn't qualify due to a family member purchasing a Benz just weeks prior. Apparently, their loyalty program restricts benefits to only one family member, which was news to me. Despite this setback, I decided to explore other options. However, upon attempting to cancel my dealings with West Island, I was bombarded with calls from a representative named Michel Dropsy, who insisted on retaining me as a customer. After expressing my desire for the same deal elsewhere, he assured me they could match it. However, when it came time to finalize the agreement, I was shocked to discover numerous hidden fees and charges that weren't disclosed earlier. They claimed these additional expenses were necessary due to the nature of their deal compared to the one I found elsewhere. As if that wasn't enough, the financial manager, Atif, further increased the total due by an additional $3000, making the overall cost substantially higher than what was initially agreed upon. Their lack of transparency and sudden increase in costs left me feeling frustrated and deceived. In the end, I chose to walk away from Mercedes-Benz West Island and found a much better deal elsewhere. The experience has left a sour taste in my mouth, and I would caution others to beware of their questionable business practices. BTW : I attempted to inquire with Michael regarding the fate of my $500 deposit, but regrettably, his responses were rather nebulous and lacked clarity.

Smooth - Acieri

The listened to what needed to be done. They serviced my car and on time and did it with a smile! I would go back to service my car there again.

Service à la clientèle exceptionnel que j’ai eu chez - Claire

Service à la clientèle exceptionnel que j’ai eu chez Mercedes Laval aujourd’hui. Merci Don,André,Patrick et Alexandre pour votre grande gentillesse et votre professionnalisme. Vous êtes définitivement à la hauteur des plus grands critères de satisfaction qui méritent d’être partagés Claire Monteleone

Easy to get service appointment,sometimes on short... - Simgar

Easy to get service appointment,sometimes on short notice.Loaner car.Good follow-up notification on parts ordered.Good communication of vehicle needs and status.Welcoming and helpful management and owner.Customer since 1995 for current and classic cars.RG Feb 2014.

Service après livraison..... - Cyrm

Faire l achat de mon deuxième Mercedes n’a pas été une belle expérience; Le véhicule pas à La auteur d un Mercedes C 400 certifié, suppose nous dédommager pour tout les inconvénients; Erreur prix , derrière du siège brisé , pas pneus hivers sur le véhicule, deux moi et demi plus tard ; rien n est toujours pas réglé , de loin je recommande pour ma part ce concessionnaire, dommage pour un concessionnaire de cette Marque d opulence .

quality, integrity, Friendliness. - Claude Champagne

The quality, integrity and remarkable efficiency of the team; Senior management, sales, and after-sales service ... at all levels. An attitude, attentive, warm and courteous, from the customer's approach to the delivery of the vehicle ..

Poor Customer Care - PolskaXD93

I hope this doesn't happen to all their customers, but my experience with this dealership is a bad one. I'm not going to comment on their prices too much, they're not horrible and the personnel isn't exactly "unfriendly" but they just don't give a xxxx about you. If you have a question about your lease, forget about it. My lease was ending in less then a month so I decided to give them a call to get an estimate to extend the lease just to see, and also where and when I need to drop my Volvo off. It took me the whole month to actually get in touch with a person that knew anything. The secretary just kept transferring me to different people that never answered their business or cell phones and never called me back despite many messages I had left. I finally somehow luckily got in touch just before my lease ended. I was very frustrated and tired of this dealership so I decided to go for a different brand of car because I can't take cooperating with them any more. Definitely not a pleasant experience. WOULD NOT RECOMMEND.

Worst car buying experience ever. - danny butler

A complete comedy of errors from start to finish. Chaos and broken promises that have yet to be resolved. The best part of dealing with this purchase is that the dealership tries to put the blame on anyone else except themselves. If you like to gamble, go ahead and take a chance, buy a car from them. You've been warned.