BMW West Island

Worst experience ever! Sales rep Eran never answered his phone calls and never called you back no matter how many times you left him a message. Avoid this person! Sales rep Eran never answered his phone calls and never called you back no matter how many times you left him a message. Avoid this person! More

Je me presente au comptoir des pieces bmw west island pour me procurer certaine piece de maintenance pour ma bmw 2008 …. Incapable de me servir si je ne presente pas le numero de serie de ma voiture !!!! pour me procurer certaine piece de maintenance pour ma bmw 2008 …. Incapable de me servir si je ne presente pas le numero de serie de ma voiture !!!! Incroyable comme service avec un air de boeuf et fier de dire qu’il a 14 ans de service !!!! Jai fait le detour chez bmw Laval je recommande fortement !! Incomparable comme service merci bcp a bmw Laval !! More

Great service. Advisors were engaged and willing to address any questions and concerns. Worked quickly to solve my problems Advisors were engaged and willing to address any questions and concerns. Worked quickly to solve my problems More

Very professional personnel. An efficient & courteous service department. They go the extra mile to make you feel at home & take the time to explain at if your questions &/or con An efficient & courteous service department. They go the extra mile to make you feel at home & take the time to explain at if your questions &/or concerns. More

This is my second time buying a car from West Island BMW and my salesman Eran Evenhaim is the best. He takes the time to listen to you and offers you the best for your needs and doesn't try to xxxxxxxx you and my salesman Eran Evenhaim is the best. He takes the time to listen to you and offers you the best for your needs and doesn't try to xxxxxxxx you; he tells it as it is and he works really hard to satisfy your needs. If your planning on leasing or buying a BMW Eran is your man. Thanks again for the great service Eran ! Michel -Z4 More

Avoid BMW West Island at all cost. They do not care about their customer’s safety and they will blame you for faulty brakes. Worst customer service reps and even worse service manager! They do not care about their customer’s safety and they will blame you for faulty brakes. Worst customer service reps and even worse service manager! More

Worst BMW ever… after sale service is non-existent. They do not care about their client’s safety. My brakes have been faulty since day one and they did not want to hear anything about it. Please do They do not care about their client’s safety. My brakes have been faulty since day one and they did not want to hear anything about it. Please do not delete this review as u did with my first one. What is the point of dealerrater if u are biased with a certain dealership? You have no idea how many times I’ve had to deal with them! More

Pleasant staff in reception and service. Missing valet service as getting a drive to and from the service center is not easy. Missing valet service as getting a drive to and from the service center is not easy. More

Le conseiller était magnifique ainsi que le directeur financier par contre le boss à propos du problème de kilométrage était pas gentil financier par contre le boss à propos du problème de kilométrage était pas gentil More

As a long time clients, My husband and I have always been happy with the service, Our sales rep Yves is a pro. Communication is good, Sometimes a bit of a wait at the service counter but generally it is a ve happy with the service, Our sales rep Yves is a pro. Communication is good, Sometimes a bit of a wait at the service counter but generally it is a very smooth transaction More