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Mercedes-Benz London

London, ON

4.9
1,048 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area. Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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35 Southdale Rd E

London, ON

N6C 4X5

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Showing 1,048 reviews

July 27, 2022

Great buying experience at MB London with Tony Yang. Even though we were buying a used vehicle they were excellent to deal with and did not disappoint. The vehicle was immaculate at pick up and Tony sp More

by Mel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Mercedes-Benz London responded

Thank you for sharing your experience, Mel and for being a loyal customer! We are thrilled to hear Tony provided you with such exceptional service! Take care, and we look forward to serving you now and in the future!

July 26, 2022

Tony, Greg, and Dawson did an excellent job and went extra mile to accommodate all the requests and make car buying experience an excellent one! Kudos to MB London - would strongly recommend them! More

by Denis G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Mercedes-Benz London responded

Thank you very much Denis for the feedback about your experience working with Tony, Greg and Dawson! Take care, and if there's ever anything else we can help you with, please don't hesitate to let us know!

July 26, 2022

The buying experience at Mercedes’ Benz London was pleasant and painless. From the initial call to the sales rep (Tony) to the test drive and arranging a trade, I was provided with step by step advice More

by larry_baxter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Mercedes-Benz London responded

Thank you very much Larry for sharing your experience and being a loyal customer! We are thrilled to hear Tony provided you with exceptional service! Take care, and we look forward to serving you now and in the future!

July 20, 2022

I've been with this dealership for several years and they've always delivered A+ service! We recently purchased another Mercedes and our buying experience with Tony Yang was a smooth, stress-free and e More

by briarwoodcres
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Mercedes-Benz London responded

Thank you very much Ron for the feedback about your experience working with Tony! Take care, and if there's ever anything else we can help you with, please don't hesitate to let us know!

July 20, 2022

I had a great experience with my purchase at this dealership! They are on point and it took me less than an hour to pick up my first Mercedes! Thank you guys! More

by Nazlimotallebi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Mercedes-Benz London responded

Thank you for the 5-star review Nazli! If there's ever anything else we can help you with, please don't hesitate to let us know!

July 06, 2022

I had the pleasure to work with Tony Yang for the purchase of my new vehicle; very professional, courteous and quick to respond to any questions or concerns. I know I'll be back and I look forward t More

by Rose
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Mercedes-Benz London responded

Thank you very much Rose for the feedback about your experience working with Tony! Take care, and if there's ever anything else we can help you with, please don't hesitate to let us know!

July 05, 2022

Amazing and professional. Very attentive to the client and super friendly. Very accommodating to our schedule as well! More

by Sue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong
Jul 05, 2022 -

Mercedes-Benz London responded

Thank you very much Sue, we really appreciate you taking the time to share your feedback about working with our team here t Mercedes-Benz London. Take care, and we look forward to seeing you again soon!

June 28, 2022

I was lucky to have Mike Robinson as my sale consultant helping me through the whole process from ordering a new vehicle from a factory in German to adjusting all sophisticated new features of the car to m More

by Lara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Mercedes-Benz London responded

Thank you very much Lara! We're glad to hear you had such a great experience purchasing your vehicle with Mike and our team here at Mercedes-Benz London. If there's ever anything else we can help you with, please don't hesitate to let us know!

June 27, 2022

Mike Robinson at MB London was a pleasure to deal with. Very knowledgeable and easy to speak to. No hard sales pitch. Car arrived earlier than expected and was delivered right to me. Great service, tha More

by G.A.
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Mercedes-Benz London responded

Thank you very much for the feedback about your experience working with Mike! Take care, and if there's ever anything else we can help you with, please don't hesitate to let us know!

June 25, 2022

My buying experience was an absolute pleasure. Every detail of the transaction went smoothly. The new E450 was presented for delivery in the showroom and all controls were explained in a relaxed m More

by jwkowal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ridley Wetton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ocean Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Mercedes-Benz London responded

Congratulations on your new E450! We truly appreciate your business and it made our day to hear that our team ensured you had a wonderful experience. Take care, and if there is anything we can help you with in the future, please don't hesitate to reach out!

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