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Lexus of London
London, ON
3,576 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 3,576 reviews
February 18, 2022
i think he is a really good sale，and i have a wonderful experience with him. experience with him. More
by LT
Helpful February 18, 2022
On Thursday, I took delivery of a pre-owned vehicle. I have been an on again off again customer of Lexus of London, not because of the dealership, but because of my penchant for changing vehicles. I now I have been an on again off again customer of Lexus of London, not because of the dealership, but because of my penchant for changing vehicles. I now have a year round convertible. I wish to thank the team…Jordan Fera, Allen Zhang, and Tiffany Zhang, The number of employees to whom I gave ratings below indicates the excellent treatment I continually receive from this dealership,and its sister dealership, Toyotatown. I gave stars to too many employees apparently as, your system told me to eliminate someone from my list! That person is Karen Campbell. I’m adding her here so she gets my thanks! More
by Don Blay
Employees Worked With
Other Employees :
Tiffany Zhang, Adam McCallum
February 17, 2022
Very professional and Pleasant staff all around. Thanks thank thanks again thanks thank thanks thank for service Thanks thank thanks again thanks thank thanks thank for service More
by brankobarisic5619
Employees Worked With
February 16, 2022
Larry is very helpful. The pre-owned cars are throughly inspected and nicely cleaned. It was a nice car hunting experience. The pre-owned cars are throughly inspected and nicely cleaned. It was a nice car hunting experience. More
by Erica
February 16, 2022
Great customer car. Very friendly. Dale is very knowledgeable great person to deal with . Thank you knowledgeable great person to deal with . Thank you More
by 17hume
Employees Worked With
February 15, 2022
Larry is a grest sales who provided professional suggest regarding both the car and financial choices. definitely recommend! regarding both the car and financial choices. definitely recommend! More
by Shanshan Li
February 12, 2022
great nice！He is a nice man I like,and he is very pay attention And attention And More
by Sw
Employees Worked With
Other Employees :
Peter Lovenjack, Adam Mann, CARMEN Jones
February 11, 2022
Rick was a pleasure to work with. We found him very responsive to our questions, knowledgeable, trustworthy and helpful. He made us feel welcome and went above and beyond to ensure we had a pleasant ex responsive to our questions, knowledgeable, trustworthy and helpful. He made us feel welcome and went above and beyond to ensure we had a pleasant experience at Lexus. We would definitely recommend him to friends and family. More
by El and Will
Employees Worked With
February 11, 2022
Staff were a pleasure to deal with although occasionally slow to respond to emails but not phone calls. slow to respond to emails but not phone calls. More
by Rjames10
February 10, 2022
Excellent dealership, have been dealing with them for many years, friendly people! Definitely recommend them! Very informative salespeople and the best product! many years, friendly people! Definitely recommend them! Very informative salespeople and the best product! More
by Jhgiorgini
