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Terrace Totem Ford Sales

Terrace, BC

4.7
119 Reviews

4631 Keith Ave

Terrace, BC

V8G 1K3

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119 Reviews of Terrace Totem Ford Sales

December 20, 2021

Always good service. even the coffee is good. well managed with the costomer aleay first. More

by mbevan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Kofoed
December 16, 2021

No False selling found. Mechanic for work was professional, service manager was attentive, office supplement and parts dept. spot on. More

by nri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Kofoed
December 10, 2021

Totem Ford provides speedy, professional and superior service. Always a great experience when you go into the service department More

by Tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad, Becky and Mikey
December 09, 2021

Service scheduling arrangements were very helpful and very supportive to my short notice on getting shop time for service to fit with my narrow highway travel window...that is Tops in my book...follow th More

by claimsurvey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sallenback, Totem Ford Service Manager..Top Hands On Service Manager, who looked after all my service requests...A-1, Jillian Kofoed
December 01, 2021

I don't go anywhere else. Quicklane and Ford service always take care of any of my vehicles on time and with care. More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roop, Jillian Kofoed
November 17, 2021

picked up winter tires to put on myself. Quick and easy transaction. Pulled in a timely matter for me to pick up. More

by lenay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
November 16, 2021

I didn’t have a specific appointment and they were able to look at my vehicle that day, diagnose the problem and I was able to pick it up the next morning with only paying for the oil change!! The front co More

by Jentaimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Kofoed
November 15, 2021

Helpful courteous staff. Appointment was easy to book and drop off and pick up were made easy. I was contacted promptly by preferred method when vehicle was ready and given a thorough explanation of work don More

by Roger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky, Chad
October 27, 2021

The fast lane department changed my tires and checked my brakes. They were very pleasant. More

by lyn-don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
October 26, 2021

The service was great and the work was completed to fit within my schedule. A great service manager who really accommodates. More

by Dave Cullinan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sallenback , Jillian Kofoed
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