Brimell Toyota
Scarborough, ON
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After seeing my review and concerns The Service Manager called and expressed concern for the service provided at the time of the sale. Has provided all the information regarding servicing of the vehicle. A called and expressed concern for the service provided at the time of the sale. Has provided all the information regarding servicing of the vehicle. As to the detailing of the vehicle Ken has offered to correct the matter and provide a free detailing when I am able to arrange for the vehicle to come by.. Ken and I spoke at length in regards to the quality of the Toyota brand and service provided at the dealership. Being a proud owner of Lexus and Toyota for several years, I look forward to a quality, professional relationship, which I have came accustom to. Thank you Just purchased our pre-owned 2021 RAV 4 TRD PRO. Monica was our sales rep and she made the experience an excellent one. She is professional and courteous. The The delivery coordinator was also helpful. The disappointing part in our experience is the vehicle was not completely detailed and the car fluids were not properly topped up. Kids foot prints were left on the back of the front passenger seat. You would think after spending $50,000 some attention to the vehicles mechanical condition would have happened.by the maintenance staff. I can only expect that the minimum safety inspection was completed. In checking the on screen maintenance the tires are in need of a rotation immediately.. Very disappointing More
The best dealership in town there manager Amir and salesman Frei was really nice to me in helping getting my dream car 2023 Toyota 4runner salesman Frei was really nice to me in helping getting my dream car 2023 Toyota 4runner More
I’m giving an excellent rating to the Service Centre of Brimell Toyota. I commented Alice Ngai for being very helpful. Kudos to the whole staff. Brimell Toyota. I commented Alice Ngai for being very helpful. Kudos to the whole staff. More
Very bad experience trying to buy a used RAV4. After agreeing on a price with manager Brandon, salesperson Claudette Flowers gave us the run around for a week with every excuse to delay us closing the d agreeing on a price with manager Brandon, salesperson Claudette Flowers gave us the run around for a week with every excuse to delay us closing the deal and wouldn’t confirm in writing any of the promises she made us. Clearly trying to bate and switch, or just sell to someone else at a higher price. Stay far away from this dealership. More
I went to Brimell Toyota for the regular servicing of my Rav 4 last Monday, October 18th, and as expected, the service was EXCELLENT. I commend ALICE NGAI, one of the vehicle maintenance consultants, for be Rav 4 last Monday, October 18th, and as expected, the service was EXCELLENT. I commend ALICE NGAI, one of the vehicle maintenance consultants, for being very accommodating and helpful. She is a real asset to Brimell. More
I took my SUV to Brimell Toyota after many decades of servicing my cars at several other GTA Toyota and Lexus dealers. I had a very pleasant experience! GM Jeff Boomer greeted me personally, and on my la servicing my cars at several other GTA Toyota and Lexus dealers. I had a very pleasant experience! GM Jeff Boomer greeted me personally, and on my last 2 service visits, both Markavia Williams and Raj Dannie were fantastic Vehicle Maintenance Consultant "ambassadors" for the dealership. They were personable, attentive and ensured my car was serviced to my satisfaction. In the showroom, I met Brand Ambassador Alisha Hussain once, and she has subsequently greeted me by name every time I see her. She has an infectious personality and I would highly recommend that you see her for your next new or used Toyota! They also have a great internet auction system for maximizing the value of your trade-in, and they fetched more than double what another large Toyota dealership offered me. Overall, I am extremely pleased with the Sales and Service Departments at Brimell Toyota and highly recommend that you check them out. More
After being disillusioned by a lot of used car dealers such as Greg Carrasco's Oakville Nissan, I arranged a test drive with Jose B. of Brimell Toyota. My offer for the car and my trade-in was accepted, such as Greg Carrasco's Oakville Nissan, I arranged a test drive with Jose B. of Brimell Toyota. My offer for the car and my trade-in was accepted, and the deal went smoothly. Used car consumers should first check out the inventory of Brimell and Drive Autogroup dealerships, with their 15-day exchange policy, minimum 120-point inspection, lifetime engine warranty, and 365 day guarantee to replace any wearable component free of charge. My used car was given new tires, new brakes; lube, oil, and cabin and air filters; and detailed. Delivery Coordinator Jewel was nice and helpful. More
Very Bad Experience for my first Oil/Oil filter change. Regretted getting that ECP from them, had I known their service is like this, I would have decline it. No Integrity from them. None. Please don't dec Regretted getting that ECP from them, had I known their service is like this, I would have decline it. No Integrity from them. None. Please don't deceive people that you did the list of things you checked or did to customers vehicles when in Fact you DID NOT. what a SHAME. again No Integrity. I was there literally looking at this technician when he did not even look at those lists. More