Back

Jim Pattison Toyota Victoria

Victoria, BC

3.5
289 Reviews

3050 Douglas Street

Victoria, BC

V8T 4N4

Directions

By Type

289 Reviews of Jim Pattison Toyota Victoria

March 06, 2022

I purchased a Toyota Prius from Jim Pattison Toyota Victoria and was getting my regular schedule servicing done when my bill was a $100 higher than a stander check with oil change. When I asked why the More

by XYZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service dept
Mar 09, 2022 -

Jim Pattison Toyota Victoria responded

Hello, thank you for recent DealerRater review. I am unable to locate your name and the details of your recent Service visit as I do not have your name (only XYZ). Would you be able to contact me directly at 250-388-3415 or gpurdy@jpautogroup.com to discuss this matter further? Best Regards, Gar Purdy – General Manager

September 23, 2021

Rhys Tosczak ensured I had a great experience purchasing a vehicle from the Jim Pattison Toyota Victoria Dealership. Rhys was very knowledgeable and thorough. He followed through on all commitments, going a More

by Ms Bulman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhys Tosczak
Sep 24, 2021 -

Jim Pattison Toyota Victoria responded

Hello Una, thank you for your DealerRater review and for allowing our sales team to assist you with your recent Smart fortwo purchase. We know that there were a lot of options available to you and are very thankful that you chose us (Jim Pattison Toyota Victoria). I will be sure to pass along your kind words to Rhys and our team who helped you with your recent purchase. Thanks again and Happy Motoring! Best Regards, Gar Purdy – General Manager

August 24, 2021

We recently bought a used Lexus RX 350 here and we were so impressed by the professional, polite and friendly service we received. Our sales agent was Robert Nessel and he was nice and low key and not at a More

by carolnbj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Nessel
Sep 01, 2021 -

Jim Pattison Toyota Victoria responded

Hello, thank you very much for your DealerRater Review about your recent vehicle purchase. We always strive to provide the best service possible, so I am very pleased to hear that Robert and our Toyota Sales Team helped you make an informed purchase decision. Thank you for choosing Jim Pattison Toyota and enjoy your Lexus! Best Regards, Gar Purdy – General Manager

June 29, 2021

Tom Iliopoloulos made shopping for a vehicle fun! I Tom Iliopoloulos made shopping for a vehicle fun! I love, love, love my brand new Toyota Tacoma truck. I wasn't sure what colour I wanted but landed More

by isabelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Iliopoulos
Jun 29, 2021 -

Jim Pattison Toyota Victoria responded

Hello Isabelle, thank you for your recent 5-star review and for allowing our Sales team to assist you with your recent Toyota Tacoma purchase. We know that there are a lot of options available to you and are very thankful that you chose us (Jim Pattison Toyota Victoria). I will be sure to pass along your kind words to Tom who helped you with your recent purchase. Thanks again and Happy Motoring! Best Regards, Gar Purdy – General Manager

June 24, 2021

Abysmal service coupled with rude and careless treatment in the service department at JP Toyota. This 7 time, new-model Toyota buyer has bought her last Toyota due to my experience today. I’ll be sure to le More

by karaprachnau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t know his name
Jun 30, 2021 -

Jim Pattison Toyota Victoria responded

Hello Kara, thank you for providing me with this feedback about your recent service experience. I am sorry to hear that you left our dealership feeling frustrated and your concerns unresolved. I would really appreciate the opportunity to speak with you further about this. You can reach me directly at 250-386-3516. Best Regards, Gar Purdy – General Manager

April 03, 2021

Hi, Lots of great inventory, The customer service was Hi, Lots of great inventory, The customer service was very Good we had Lorenzo from the Lexus dealership assist us . He was very amiable and helpful More

by haroldr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorenzo and Murray
Apr 09, 2021 -

Jim Pattison Toyota Victoria responded

Hello Harold, thank you for your recent DealerRater review. We really appreciate the positive feedback and I am also very pleased to hear that Lorenzo was able to assist you with your purchase of your new Corolla. Thanks for the business, Harold and please stay in touch. Best Regards, Gar Purdy – General Manager

March 04, 2021

Cohan Sassaman was an absolute pleasure to work with. I felt his sincerity. He truly cared and worked very hard to find me exactly what I wanted and needed. He knows his products very well. What a true pr More

by Stefaniczohar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Gough, Cohan McAllister Sassaman
Mar 05, 2021 -

Jim Pattison Toyota Victoria responded

Hello Zohar, Thanks very much for taking the time to review our business on DealerRater. We really appreciate your feedback along with the kind words about our team members. Thanks again Zohar! Best Regards, Gar Purdy – General Manager

February 12, 2021

We had a great experience at JP Toyota Abdulai Yilla was our sales rep. Super laid back guy. He just gave us the keys for a test drive and let the vehicle sell itself. Negotiation was smooth as well. We di More

by Don R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murray Donais Finance Manager, Abdulai Yilla
Feb 18, 2021 -

Jim Pattison Toyota Victoria responded

Hello Don, thank you for taking the time to provide us with your recent review. As well, a big thank you for choosing our dealership for the purchase of your 2015 Toyota Sienna. I will also be sure to pass along your kind words to Abdulai and Murray. Thanks again, Don and Happy Motoring! Best Regards, Gar Purdy – General Manager

December 28, 2020

Tom Illopoulos went above and beyond trying to find the perfect car for me. He listened to what I wanted and what price range I was comfortable with. Tom found the perfect car for me. Thanks again Tom More

by jpepperall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Iliopoulos
Dec 29, 2020 -

Jim Pattison Toyota Victoria responded

Hello, thank you for the kind words about your purchase experience with Tom. I will be sure to congratulate him for making your buying experience a good one. Thank you for choosing us and we will look forward to seeing you on your next visit. Dennis Andrews, General Manager

October 14, 2020

I had a great experience buying a used Highlander - Jefferson helped me through the process and went above and beyond, making sure that everything was taken care of. He was so kind and was great to de More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jefferson De Jesus
Oct 15, 2020 -

Jim Pattison Toyota Victoria responded

Hello Kim, Thank you for your kind words regarding your purchase experience with Jefferson. I will be sure to congratulate him for making your purchase experience a good one. Thank you for choosing us and welcome to our Toyota family we will look forward to seeing you on your next visit. Dennis Andrews, General Manager

2
...