Kamloops Ford Lincoln

I live in Niagara Falls Ontario. I was actually driving I live in Niagara Falls Ontario. I was actually driving home from Victoria BC when my motor home died. It died at the top of the biggest mountain in I live in Niagara Falls Ontario. I was actually driving home from Victoria BC when my motor home died. It died at the top of the biggest mountain in the vicinity just west of Kamloops. What the heck was I going to do. I looked up a Ford dealer, ANY Ford dealer in Kamloops. It just happened to be Kamloops Ford/Lincoln. When my motor home restarted, my wife and I stumbled into Kamloops Ford. I walked in and explained my plight to a young lady, and she told me that she’d talk to the shop supervisor and explain my situation. Now how do you think that I felt? I can tell you, I thought NO SHOT. Saturday afternoon a “stranger” walks into a busy dealership looking for help. Good luck. She told me that he’d be out to talk to me shortly. His name is Derek, the Saturday work shop supervisor. I explained everything to him and he said that he would have a look at it for me. WOW. Now I was excited. Well Derek brought a computer out to our vehicle, got down on his back on the floor and did a complete check of my electrical system. At least 40 minutes. He made recommendations, told me what he thought the problems were and reset my system. Now why, did HE do the checking? Because all of his workers were working on cars and he was the only guy left. He told me that they’d had these things happen in the past and “cared” about the stranded, ONE TIME customers. So I simply had to write this “large” response to thank him for making a 74 year old fella and his wife, feel really good on that Saturday afternoon. NO CHARGE by the way. Of course I recommend KAMLOOPS FORD. I only wish I could deal with them more often. Wouldn’t you? Brett Goodall More

I have been servicing my vehicle at this dealership since I bought there in 2013. Sarah provides excellant service every time. Her estimate for the $ and time of the work completed was exact. She is polite a I bought there in 2013. Sarah provides excellant service every time. Her estimate for the $ and time of the work completed was exact. She is polite and courteous. Explaination of work completed is great. No problems or concerns. I will be back. More

Great service overall. My vehicle needed a part for my back hatch. The part was able to arrive in two days, however cannot get in for two weeks to get it installed. Wish there was a quicker turn around. back hatch. The part was able to arrive in two days, however cannot get in for two weeks to get it installed. Wish there was a quicker turn around. More

Always friendly staff at Kamloops Ford Lincoln, keep my truck running smooth👍🏻 They will check for warranty before the work and check for recalls or updates! truck running smooth👍🏻 They will check for warranty before the work and check for recalls or updates! More

Sarah has been excellent to work with and has always managed to figure things out for me. Even when the job is disgusting (and my last job was) she always is efficient and pleasant. managed to figure things out for me. Even when the job is disgusting (and my last job was) she always is efficient and pleasant. More

My issue was fixed. I had to talk to my original sales person to actually get things ecplained as i was unable to talk to anyone because i picked my car up after work person to actually get things ecplained as i was unable to talk to anyone because i picked my car up after work More

I cannot say enough good things about Kamloops Ford Lincoln service department. I recently had a steering issue with my 2017 F350. I phoned the service department and they told me of a recall on the tr Lincoln service department. I recently had a steering issue with my 2017 F350. I phoned the service department and they told me of a recall on the truck and booked me in for the next available spot. In the meantime I decided to phone the other local Ford dealer to see if they had an earlier date available, after being transfered to service and about 30 rings on the phone and no one picked up I finally hung up. A day later the steering got worse and I phoned back to Kamloops Ford Lincoln and they advised me to bring my truck in asap. They would try and squeeze it in. I droped the truck off late Friday morning and had it fixed by end of day Saturday. That folks is how service is done. Very happy with Kamloops Ford Lincoln. And will continue to have all my vehicles serviced there. More

Thanks to all for a job well done in these trying times. F150 is great. The 27 engine is amazing. Thank you: Brett & Deb Fisher F150 is great. The 27 engine is amazing. Thank you: Brett & Deb Fisher More

They had the truck I wanted and they have free coffee and gave me free water bottles. I am happy with my new truck. Thanks. gave me free water bottles. I am happy with my new truck. Thanks. More

Everyone was very friendly. We were offered a cold drink and the waiting area was very comfortable. I appreciated the winter tire storage program being offered as it is an affordable rate for not worrying and the waiting area was very comfortable. I appreciated the winter tire storage program being offered as it is an affordable rate for not worrying about transporting them each time yourself! More