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Harris Kia

Nanaimo, BC

4.5
829 Reviews
We were proud to receive Kia Motors most prestigious honor, the Kia "Platinum Dealer" Award. At the Harris Auto Group, our mission is to be an industry leader in providing automotive solutions and services. We strive to exceed our customers’ expectations and maintain their loyalty for a lifetime. By creating an atmosphere that encourages employee excellence, integrity and teamwork we constantly endeavor to meet the changing needs of our customers.
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2575 Bowen Road

Nanaimo, BC

V9T 3L4

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Showing 829 reviews

May 16, 2021

Marcelo went above and beyond with the purchase of our sons first vehicle ! He got an exceptional deal for us and we would highly recommend Marcelo and Harris Kia to anyone . More

by kcjrazz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcelo Suvillaga
May 19, 2021 -

Harris Kia responded

Hi kcjrazz, Thank you so much for the kind words and for your business. It was our pleasure to serve you and we look forward to seeing you again soon. Welcome to the Harris Kia family! Best regards, Dave Bare Dealer Principal

May 15, 2021

It was a great experience how I was treated royally too bad I can’t do it every week. Marcelo was wonderful and so was the finance manager Christine. I felt like they treated me as a person not just somebo More

by Leslie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Wright, Marcelo Suvillaga
May 19, 2021 -

Harris Kia responded

Hi Leslie, Thank you for your kind words and for the terrific review. Enjoy your new vehicle and welcome to the Harris Kia family! Best wishes, Dave Bare Dealer Principal

May 14, 2021

Ray is awesome, honest and easy to deal with. I got the exact car I was looking for at the price and financing i was looking for. More

by ml.burns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Anthony
May 19, 2021 -

Harris Kia responded

Hi ml.burns, Thank you so much for sharing your experience here in our dealership and more importantly, with Ray. It was our pleasure to serve you and welcome to that Harris Kia family! Warm regards, Dave Bare Dealer Principal

April 26, 2021

A wonderful experience, with a great knowledgeable team of professionals that worked together to make my sale, go quickly, smoothly and stress free. I would definitely buy my next vehicle from Kia Nanaimo. More

by nicolerussell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Wright, Derek Kennedy
May 11, 2021 -

Harris Kia responded

Hi nicolerussell, Thank you so much for the kind words and for sharing your experience here in our dealership. It was our pleasure to serve you and we look forward to doing so again one day soon. Welcome to the Harris Kia family! Warmest regards, Dave Bare Dealer Principal

April 09, 2021

Friendly, professional folks. From Elizabeth, who set up my appointment and checked in afterwards, to Cindy who greeted me and made sure I was being looked after, to Ryan, who did the work and then spent a More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
Apr 10, 2021 -

Harris Kia responded

Hi Chris, Thank you for taking the time to review our dealership and more importantly, our two wonderful Service Advisors, Cindy and Michelle as well as Elizabeth in our Customer Care office. Ryan, one of our Kia Master Certified Technicians, certainly knows his stuff! It was our pleasure to serve you and we look forward to your next visit. Cheers! Dave Bare General Manager

April 07, 2021

Victoria has been wonderful to deal with since I came in for my new Forte about 8 months ago. Sadly I had an accident that made my car a total loss. Luckily I bought all the right insurance, and although a More

by Christina I
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Wright, Victoria Williams
Apr 10, 2021 -

Harris Kia responded

Hi Christina I, Thank you so much for sharing your experience here in our dealership. Victoria and Christine certainly are an awesome duo and we are lucky to have them representing our business. Thank you for your purchase and welcome to the Harris Kia family! Warm regards, Dave Bare General Manager

April 05, 2021

Marcelo listened to what I wanted, then found it for me! He guided me through the process if trading in my last car and financing the new one with a good warrantee. Marcelo made the process quick, easy and More

by Bb's Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo Suvillaga
Apr 06, 2021 -

Harris Kia responded

Hi Bb's Owner, Thank you for taking the time to review your experience here in our dealership and more importantly, with your salesperson, Marcelo. Welcome to the Harris Kia family! Warm regards, Dave Bare General Manager

March 30, 2021

Enjoyed the purchase.all staff involved were great. Look forward to our first Kia. Thanks again with the help selling my trade vehicle as well More

by HD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Wright, Marcelo Suvillaga
Mar 30, 2021 -

Harris Kia responded

Hi HD, Thank you for sharing your experience here in our dealership and thank you for your business. Welcome to the Harris Kia family! Warm regards, Dave Bare General Manger

March 28, 2021

The service we received right from the start of our visit was second to none. Marcelo is a fantastic person and helped us find the exact car we were looking for. This dealership went above and beyond to More

by pelo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Jones, Marcelo Suvillaga, Brent Ross
Mar 28, 2021 -

Harris Kia responded

Hi pelo, Thank you for taking the time to review our dealership. I am thrilled to hear that we met and exceeded your expectations and I want to thank you for your business. Welcome to the Harris Kia family! Best wishes, Dave Bare General Manager

March 27, 2021

I won't be back, unfortunately. Most of the staff seemed sympathetic & understanding of the fact that I was kept waiting an exceptionally long time for my appointment to buy out my lease. However, after mul More

by 1971stardust
Recommend Dealer
No
Employees Worked With
Cindy Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The receptionist & insurance man Friday, March 26 were both lovely, Christine Wright, Dan Jones, Roland Holland
Mar 27, 2021 -

Harris Kia responded

Good afternoon Christie, I am sorry to read about your experience in our store yesterday. I want to apologize for any disrespect that you felt during your visit and I can assure you that none was meant. I understand that you had planned to buy out your vehicle lease while your vehicle was there being serviced yesterday and we were late getting you in with our Financial Services Manager as they had a customer that had gone in before your appointment time and they took much longer that we had expected causing the delay in completing your paperwork. It certainly was a busy day during your visit but again I want you to know that we take your comments extremely seriously as it is obvious that we fell FAR short of delivering the experience that you deserve regardless of the reason for your visit. I will speak to our entire team regarding this message to reiterate the need for thorough communication with our guests and renew our efforts to deliver a world class experience. If you would like to discuss this further or if you would consider giving us another opportunity to serve you, please reach out to me directly anytime. Respectfully, Dave Bare General Manager (250)751-1168

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