Kelowna Toyota
Kelowna, BC
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Brought our 2019 Prius Prime for our prepaid service and had booked an appointment 3 weeks ahead for an early morning appointment. 5 hours laters we get our car back for what should have been a 2 hour servi had booked an appointment 3 weeks ahead for an early morning appointment. 5 hours laters we get our car back for what should have been a 2 hour service. First was told they were like a doctors office where you wait until your turn in line comes up even though we had booked 3 weeks ahead. Next they said it was a communication error. Then to top it off they where going to charge us for our prepaid service. We have been loyal customers since 2009 when we bought our RAV4 and then our Prius Prime in 2019. Once our service agreement ends we intend to go elsewhere for service and future car buying. More
Steve Renaud Is the best Toyota representative I have worked with recently. Professional, knowledgable and caring. We will recommend him highly to our friends and look forward to purchasing from him in worked with recently. Professional, knowledgable and caring. We will recommend him highly to our friends and look forward to purchasing from him in the future. I will give him 5 stars along with Steve Enns. Thank you Warren and Toni Eurchuk More
Kind, caring salesman. Honest and helpful. Has the customers best interest at heart. Pleasure to work with Tala we felt valued and respected. Thank you customers best interest at heart. Pleasure to work with Tala we felt valued and respected. Thank you More
Bought a vehicle from Toyota in February and had a great experience. I checked out Toyota Kelowna and Vernon but found that my experience with Toyota Kelowna was better. Sean Livingstone helped us out. He w experience. I checked out Toyota Kelowna and Vernon but found that my experience with Toyota Kelowna was better. Sean Livingstone helped us out. He was very friendly, helpful, and knowledgeable. He made the experience simple and easy. I really appreciated how easy and fast it was to follow up with Sean by phone and email. Due to low inventory, I had to wait for my vehicle but was happy that it came in much earlier than expected. Again, Sean was helpful in follow-up to let me know when to expect the delivery. Definitely happy with my purchase. Would recommend Toyota Kelowna and Sean Livingstone to anyone looking to purchase a Toyota in the Okanagan. More
Bianca Sanetrik got the job done with no problems. This was a very good experience and we would highly recommend her to any prospective buyers. We enjoyed dealing with Kelowna Toyota and the dealership was a very good experience and we would highly recommend her to any prospective buyers. We enjoyed dealing with Kelowna Toyota and the dealership compares very favourably with other Toyota Dealerships we have dealt with. More
Best car buying experience I've ever had. Working with Jayson Gazloff was a pleasure. Courteous, no pressure and top notch customer service. Highly recommend Jason and Kelowna Toyota. Jayson Gazloff was a pleasure. Courteous, no pressure and top notch customer service. Highly recommend Jason and Kelowna Toyota. More
I was treated so well by MacKenzie and Indy. Everyone from the service team to the sales to the general management before and after my purchase! from the service team to the sales to the general management before and after my purchase! More
Excellent service and Wendall really took the time to provide all the information we needed and assisted us both pre and post sales. Great job! provide all the information we needed and assisted us both pre and post sales. Great job! More
Bought a Rav4 from Steve Renaud a while back and I had a great experience. The whole staff was Friendly/ Knowledgeable / Polite and to the point! We got everything done quickly as I hoped... Steve go great experience. The whole staff was Friendly/ Knowledgeable / Polite and to the point! We got everything done quickly as I hoped... Steve got me a fair price on a amazing Rav4 and I am very very happy with my purchase. 10/10 Will Buy from AGAIN! More
No pressure sales! Knowledgeable, professional personnel who helped me to choose what suited my lifestyle. Highly recommend a visit to Kelowna Toyota. Thanks to Wendell Gillis. who helped me to choose what suited my lifestyle. Highly recommend a visit to Kelowna Toyota. Thanks to Wendell Gillis. More