Exceptional Motorcar
Defiance, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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This place has become one of the “shady” dealerships that everyone should not shop at! They don’t stand behind the vehicles they sell, I bought a 2020 GMC Canyon from them and apparently it had an “88 point everyone should not shop at! They don’t stand behind the vehicles they sell, I bought a 2020 GMC Canyon from them and apparently it had an “88 point inspection” done on it but I guess the suspension isn’t apart of that. When I reached out to see if they would make it right they said there is nothing they can do about it and hope it’s not too expensive to fix. I have bought 3 vehicles from them but I will no longer be a customer. Things were much better when Quintin was there. More
Everyone at this dealer are exceptionaly friendly and helpful! They have an awesome selection of cars. helpful! They have an awesome selection of cars. More
The first salesman we dealt with had no interest in selling us the truck we were looking at. His answer was , you get what you pay for. After a lengthy complaint from my wife, they hooked us up with so selling us the truck we were looking at. His answer was , you get what you pay for. After a lengthy complaint from my wife, they hooked us up with someone who cared, and actually tried. We did purchase the truck, and are glad we did. More
They went the extra mile to work with me and the transaction was smooth and quick. The entire staff was friendly and helpful. transaction was smooth and quick. The entire staff was friendly and helpful. More
Extremely honest and up front about the vehicle's. Would recommend to anyone shopping for a vehicle! Would recommend to anyone shopping for a vehicle! More
Very nice people and easy to talk to. Wasn't impressed with how they handle negotiating or any benefits unless you finance with them. Just because I found better financing with someone el Wasn't impressed with how they handle negotiating or any benefits unless you finance with them. Just because I found better financing with someone else shouldn't change common negotiable deals. They wouldn't even give me a full tank of gas. More
Very easy to get to from Fort Wayne! They have a wide variety of vehicles from which to choose. They have a wide variety of vehicles from which to choose. More
Jeremy and Nick made the buying process super quick and easy. Helped me find what I was looking for and got me in and out without any hassle. easy. Helped me find what I was looking for and got me in and out without any hassle. More
I had a wonderful experience purchasing a used car from exceptional. The process was stress free and pleasant. Jeremy and Jake were very thorough and knowledgeable. They were able to help me find a vehicle exceptional. The process was stress free and pleasant. Jeremy and Jake were very thorough and knowledgeable. They were able to help me find a vehicle that best suited me. More