Mercedes-Benz Mississauga

It’s been several months since my last visit. Went in for a battery change. During the visit they completed a software update, which caused gear shifting issues. It took me 2-3 months of persiste Went in for a battery change. During the visit they completed a software update, which caused gear shifting issues. It took me 2-3 months of persistently messaging and calling the service team to rectify the issue. I use to bring my vehicle to the Mississauga location for larger services with no issues. Since dealing with Porus, I will never return. It was a friggin nightmare. Transmission issues from a battery change…who would’ve thought?! More

Ready to damage car if customer denies repair by the dealership. Do not go there. I dropped my car at the service department for repair of brakes and also for A1 Service. The dealership called me lat dealership. Do not go there. I dropped my car at the service department for repair of brakes and also for A1 Service. The dealership called me later and informed that brake pads and rotors for both front and rear needs replacement. I did not agree to their assessment and asked them to perform the annual maintenance but leave the brakes. I will get it done at my regular MB dealer in Oakville. When I picked up the car after the service, found strange noises coming from front and rear suspension which I attributed to over pressure of tires. However, on Friday night the noise became excessive. Later, it was identified that the various brake components including protective plates were not properly tightened - carelessness and as a punishment for refusing to repair by this dealership. I had no choice but take the car to a non-MB repair shop to get the problems fixed. Do not go to this dealership. This dealership has a poor attitude, unprofessional and does not even have a decent place for service customers to sit and wait.. More

I purchased my car from this dealership 2 months ago, the delivery process was fair but could have been better. My car needed minor cosmetic repair, which speaks to why I gave them a fair rating for the deli delivery process was fair but could have been better. My car needed minor cosmetic repair, which speaks to why I gave them a fair rating for the delivery process as this should have been completed with Mercedes Benz thorough 100 plus point inspection. It was agreed that they would fix the cosmetic issues, but created additional cosmetic damages, which I had to pay a third party to fix. In conclusion I cringe when I have to go to this dealership as I find the service people do not care about your car. More

I took my AMG35 for service, I received unfair treatment, I believe it was due to racism. I asked to meet with a manger and I sow Claudio Sepatola. immediately he acknowledged the wrong, and did his best to I believe it was due to racism. I asked to meet with a manger and I sow Claudio Sepatola. immediately he acknowledged the wrong, and did his best to fix it. As angry as I was, he was, he was able to calm me down. On the floor, Valentina Granic went above and beyond to make me feel better. My intention was to get out of the place never to return. This two people made me change my mind, I will be going back for them. Good job Claudio and Valentina, and thank you. I will definitely be back again:) More

Mr Kamal Rafih was very helpful and profesional. He helped us underspend the process of buying and answered all questions we asked . Thank you Mr. Rafih we will recommend your dealership and you to He helped us underspend the process of buying and answered all questions we asked . Thank you Mr. Rafih we will recommend your dealership and you to our family and friends. Goran nd Ana More

Very positive and good enviroment! Sales team here is good and considerate of ones needs. Highly recommended! Sales team here is good and considerate of ones needs. Highly recommended! More

I have been working with Corey chaston for 6+ years now, currently on my second vehicle with Mercedes a GLE 53 amg which I love. Big thank you to Corey for handling everything for me smoothly with no hassle currently on my second vehicle with Mercedes a GLE 53 amg which I love. Big thank you to Corey for handling everything for me smoothly with no hassle and attention to detail ! Look forward to the G wagon that we have on order. Thanks ! More

Amazing experience witht the team, they really went above and beyond to make sure our needs and wants were taken care of! Great job Aman!!! and beyond to make sure our needs and wants were taken care of! Great job Aman!!! More