Autofair Ford of Haverhill

I recently had the pleasure of visiting Autofair Ford of Haverhill for my van’s evaluatio, and I was thoroughly impressed with the exceptional service and friendly staff! From the moment I walked in, I w of Haverhill for my van’s evaluatio, and I was thoroughly impressed with the exceptional service and friendly staff! From the moment I walked in, I was greeted with a warm smile by the service manager, Chris, who made me feel welcome and at ease. The entire process was seamless and efficient, with clear communication and updates throughout. The team was knowledgeable, professional, and courteous, answering all my questions and addressing my concerns. The facilities were modern, clean, and well-maintained, making for a comfortable wait. What truly stood out was the genuine care and attention to detail shown by the staff. They went above and beyond to ensure my satisfaction, even offering a complimentary vehicle inspection to identify potential issues. I left feeling confident in the work done and grateful for the outstanding experience. Kudos to the Autofair Ford team for setting a high standard for customer service! I'll definitely be back for future needs and recommend them to anyone seeking reliable and top-notch care for their vehicle. A happy and loyal customer :) More

The customer service and attention received by this dealership was outstanding. Dedicated to listening to my needs and wants product specialist David Gill found the right vehicle beyond my expectations dealership was outstanding. Dedicated to listening to my needs and wants product specialist David Gill found the right vehicle beyond my expectations. Knowledgeable and helpful with strong communication and personality made it a pleasure to work with this specialist and dealership. Thank you! More

The crew at Autofair are always so helpful and keep you in the loop the whole time! A special thanks to Justine for her follow up and help through the whole process! in the loop the whole time! A special thanks to Justine for her follow up and help through the whole process! More

The dealership staff is very courteous and accommodating and professional. They keep you updated on what is going on with your vehicle. and professional. They keep you updated on what is going on with your vehicle. More

Kayla the service advise Was very professional. I went for a oil change and tire rotation. She provided good service I went for a oil change and tire rotation. She provided good service More

Oscar was knowledgeable and easy to work with, I give a 2 for the dealership not being transparent on the deal for the dealership not being transparent on the deal More

Ben was friendly and helpful. We loved the F150 and vehicle was ready when promised We loved the F150 and vehicle was ready when promised More

The staff is friendly, used car prices are very aggressive and good, the only disappointment was they force you buy a Ceramic Coating for your car worth 1500$ to make some extra money, which was a aggressive and good, the only disappointment was they force you buy a Ceramic Coating for your car worth 1500$ to make some extra money, which was a bit concerning to me More

Always reliable, good work at ford I always come back. Thank you to Stubbs who worked on my car. Thank you to Stubbs who worked on my car. More