Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Toyota of Scranton

Scranton, PA

Overview
Employees
Reviews
Vehicles
4.7
4,937 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
Contact Dealership
View Awards

3400 N Main Ave

Scranton, PA

18508

Directions

By Type

Showing 4,937 reviews

April 19, 2024

Friendly and easy going. Made my wife and i’s experience enjoyable, easy, and memorable. More

by RICHARDMCCLELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hedden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
April 19, 2024

From initial contact to final signing, everything I did in this vehicle buying process was flawless and effortless. Other dealers refused to deal remotely. Toyota of Scranton went out of their way to hel More

by Silverado
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerardo Patino-Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hedden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
April 18, 2024

Always very helpful, they take care of your needs, are honest with you, respectfully always a good experience More

by EVILMAMAHUBBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Toyota of Scranton responded

EVILMAMAHUBBA, Thank you so much for your kind words and positive feedback! We're thrilled to hear that you always have a good experience with us at Toyota of Scranton. Ensuring our customers' needs are met with honesty and respect is always our top priority. We appreciate your trust and look forward to serving you again in the future. Drive safely! Warm regards, Service Team Toyota of Scranton

Helpful
April 18, 2024

The service was just fine Was kept informed offered breakfast so the experience Wes just fine More

by JAIELLOSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Ochwat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Toyota of Scranton responded

JAIELLOSR, Thank you for taking the time to share your experience! We're thrilled to hear you had an excellent visit. Your satisfaction is our mission at Toyota of Scranton. Warm regards, Service Team Toyota of Scranton

Helpful
April 17, 2024

Emily Hardinger is the one who helped me to buy a car. I was very impressed with Emily!!! She was kind and took good care of me!! I think she did an excellent Job!! She even went out of her way to make s More

by TIMJTZ8
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Hardinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Toyota of Scranton responded

TIMJTZ8, Thank you so much for taking the time to leave this wonderful review for us at Toyota of Scranton! We are thrilled to hear about your positive experience with Emily and Justin. It's fantastic to know that Emily was attentive to your needs and went above and beyond to ensure you had everything you needed for your new car, including ordering an owner's manual for you. Justin also appreciates your kind words and is glad to have been of assistance. We're proud to have them on our team and will certainly pass along your compliments to both Emily and Justin. They will be delighted to hear about your 5-star rating! We would love to show our appreciation to Emily and Justin for delivering exceptional service to you. If you have any suggestions on how we can do something special for them, please feel free to let us know. Once again, thank you for choosing Toyota of Scranton. We hope you enjoy your new car, and please don't hesitate to reach out if you need anything in the future! Warm regards, Sales Team Toyota of Scranton

Apr 18, 2024 -

TIMJTZ8 responded

You could do something nice for them like giving them a gift card to their favorite store.

Apr 18, 2024 -

Toyota of Scranton responded

Thank you for your recommendation. We appreciate it.

Helpful
April 17, 2024

Toyota of Scranton is always great/ They keep you informed are always professional and friendly. I always have great service there.. More

by LNSEC
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
james Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Paligiamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Toyota of Scranton responded

Hello LNSEC, Thank you so much for taking the time to leave us this wonderful review! We're thrilled to hear that you consistently have a great experience with us at Toyota of Scranton. Keeping our customers informed, maintaining professionalism, and providing friendly service are top priorities for us. We appreciate your trust and loyalty, and we look forward to serving you again in the future. Drive safely! Warm regards, Toyota of Scranton Team

Helpful
April 17, 2024

Very easy to deal with Dave was very conscientious. he kept me updated. Highly recommend him More

by DAK409dak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Toyota of Scranton responded

Dear DAK409dak, Thank you so much for taking the time to leave us this wonderful review! We're thrilled to hear that you had a positive experience with Dave and that he kept you updated throughout the process. We pride ourselves on providing excellent customer service, and it's always rewarding to know when we've hit the mark. Your recommendation means a lot to us, and we look forward to assisting you with any future automotive needs. Thanks again for choosing Toyota of Scranton! Warm regards, The Toyota of Scranton Team

Helpful
April 16, 2024

They make every effort to make sure you buy the right vehicle to fit your needs. Make you feel like your part of the Toyota family without any high pressure sales tactics. More

by AUTMLEVSJSBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Toyota of Scranton responded

Dear AUTMLEVSJSBS, Thank you for taking the time to share your experience with us! We're delighted to hear that you felt like part of the Toyota family and that our team made every effort to ensure you found the right vehicle to fit your needs. At Toyota of Scranton, we believe in providing a pressure-free environment where our customers can make informed decisions. It's wonderful to know that you appreciated our approach. Your satisfaction is our priority, and we're here for you every step of the way. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. Thanks again for choosing Toyota of Scranton! Warm regards, The Toyota of Scranton Team

Helpful
April 16, 2024

Great service, Brian was very easy to work with and helped me find the exact car I was looking for! More

by CSELIGE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Toyota of Scranton responded

Hello CSELIGE88, Thank you for taking the time to leave us this wonderful review! We're thrilled to hear that you had a great experience with Brian and that he helped you find the exact car you were looking for. At Toyota of Scranton, we strive to provide excellent customer service, and it's always rewarding to know when we've hit the mark. We appreciate your business and hope you're enjoying your new car! If you have any questions or need further assistance in the future, please don't hesitate to reach out to us. Thanks again for choosing Toyota of Scranton! Best regards, The Toyota of Scranton Team

Helpful
April 15, 2024

Great service, always very accommodating. Wait time was not too bad, and the offers provided always help keep purchases within my budget. More

by MCOLIN86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Toyota of Scranton responded

Dear MCOLIN86, Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our service and that our team was accommodating to your needs. We understand that your time is valuable, so we're pleased that the wait time met your expectations. It's fantastic to know that our offers were able to help you stay within your budget. We strive to provide our customers with quality service and competitive pricing, and we're glad to see that reflected in your feedback. We look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Warm regards, Toyota of Scranton Team

Helpful
1
2
...
494