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Al Piemonte Nissan
Melrose Park, IL
2,675 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,675 reviews
March 12, 2024
Amazing Deals! ! Extremely Organized and smooth process highly informed workers Kevin Alcaraz had answers to every question I had. The staff were amazing Aswell very ! Extremely Organized and smooth process highly informed workers Kevin Alcaraz had answers to every question I had. The staff were amazing Aswell very friendly. More
by abdul shhug
Employees Worked With
Kevin Alcaraz
Helpful March 06, 2024
If I could I would give this dealership 0 stars , horrible customer service and will not be returning or referring anyone to this dealerships horrible customer service and will not be returning or referring anyone to this dealerships More
by Noel4456
Employees Worked With
Juan Avila, Juan Becerra, Carlos Rodriguez
February 13, 2024
Mario was a great big help, I appreciate everything thanks, an outstanding sales representative. Grateful I traded in a 2018 and got a 2021. I love my new car . He was so patient, kind, and took that e thanks, an outstanding sales representative. Grateful I traded in a 2018 and got a 2021. I love my new car . He was so patient, kind, and took that extra step when needed. Thanks You so much. More
by Keiona149
Employees Worked With
Mario Dal Cerro, Carlos Gomez
December 20, 2023
Lack of customer service, service was not started until I brought it to their attention which was 4 hours later. I understand its the holidays but an update would have been nice. There is no actual person t brought it to their attention which was 4 hours later. I understand its the holidays but an update would have been nice. There is no actual person to person update on the status of your car if your have been waiting for a while. When I was refusing service for my car thats when nissan was able to get started on the service. This is not the only time I have experienced this issue. I hope this helps address and improve nissan customer service. More
by erick
Employees Worked With
Customer service personel
November 27, 2023
Would not recommend this dealership. I came in for an oil change and the service writer had a bad attitude from start. Then my car disappeared for 15 minutes, and then saw it come back i I came in for an oil change and the service writer had a bad attitude from start. Then my car disappeared for 15 minutes, and then saw it come back in the with another guy coming out of it on the passenger side. After the service writer advised my car was done, I just wanted to get out of there. After getting back in my car, it smelled like weed and I called left a message on the general voicemail after it rang for 5 minutes. Just wondering how this will be corrected. I can tell you this much, never going there again and letting people I know not to go there. Might also go on social media. More
by nmb0671
Employees Worked With
Juan
July 14, 2023
Pésimo servio! Deje mi nissan rogué 2021 para que la revisaran de un problema que tiene y me la entregaron con excrementos de pajaros en los asientos y con plumas a Deje mi nissan rogué 2021 para que la revisaran de un problema que tiene y me la entregaron con excrementos de pajaros en los asientos y con plumas adentro ademas de una huella de zapato en mi tablero! El miércoles la lleve para un cambio de aceite y rotación de llantas y hoy viernes se me poncho mi llanta y no tengo mi dado en mi guantera, llamo al dealer y dicen que ellos no usan los dados! Entonces mi dado se desapareció solo?! More
by jgaleana1976
Employees Worked With
Wendy trujillo
April 13, 2023
Cesar and Carlos were very generous in helping me buy my first new car. All my questions were answered and had now issues going through with the process. first new car. All my questions were answered and had now issues going through with the process. More
by Ramiro
Employees Worked With
Cesar Ortega, Carlos Gomez
