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Go Langley Subaru

Surrey, BC

4.2
518 Reviews

19372 Langley Bypass

Surrey, BC

V3S 7R2

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518 Reviews of Go Langley Subaru

January 20, 2021

Wasted time and money.. spoke to a couple of your service techs that didn’t tell me anything more than what I explained to them through my own diagnosis, only reason why I got the diagnosis test is because I More

by rfminett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wolfe Auto Group, TROY GIESBRECHT, Mark Painchaud, Tristan Quiring, Brian Welch, Matt Painchaud
Jan 20, 2021 -

Go Langley Subaru responded

Thank you for taking the time to provide us with your feedback, rfminett. We understand your frustration. We would like to gather more specific details about your recent experience with our Service Team. Please contact our Group General Manager, Marc Livingstone directly at 604-534-2660 . We sincerely hope to find a resolution and re-gain your trust in us.

January 17, 2021

The service was great. Second time taking my vehicle in for servicing. First time for a check engine light and the second time the battery died. Fast and friendly service More

by Matthew Robson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not catch their names
Jan 20, 2021 -

Go Langley Subaru responded

Thank you so much for the five star review, Matthew! We are grateful that you took the time to acknowledge our Wolfe Subaru Langley Service Team for their efficient and great customer service. Thank you choosing our dealership for all of your automotive needs. We can’t wait to work with you again soon. Take care.

January 15, 2021

Great experience, superb customer service.Stelios very Great experience, superb customer service. Stelios very knowledgeable and helpful. My fourth Subaru, will be back in a year or two for another one. More

by G frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Telios, Jay Shead
Jan 20, 2021 -

Go Langley Subaru responded

Congratulations on your fourth Subaru, G frank! We truly appreciate your business and loyalty over the years. It is amazing clients like yourself that help us stand out in our industry and we can’t wait to work with again too. Thank you for taking the time to praise, Stelios for being so knowledgeable and helpful during your recent visit. He will be motivated to keep up the great work when he sees your thoughtful words. We hope your new Subaru keeps you safe and takes you on endless memorable adventures. Enjoy!

Jan 20, 2021 -

G frank responded

Keep up the good work!

January 14, 2021

Every one in the dealership from the reception desk to the service department was very courteous and checked to ensure that I was being helped. I greatly appreciated the lengths they went to ensure COVID- More

by Stampforfun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan, Service Counter
Jan 15, 2021 -

Go Langley Subaru responded

We couldn’t ask for nicer feedback! Thank you so much for taking the time to praise our entire Wolfe Subaru Langley Team for being courteous and helpful during your recent visit. We are extremely grateful that you also took notice of our numerous Covid-19 protocols to keep our team and clients safe and healthy during these difficult times. Your feedback and business is truly appreciated and we look forward to serving you again soon. Until then please stay safe.

January 09, 2021

Mark was great to deal with when purchasing my Subaru Legacy. He was knowledgeable about the vehicle and able to answer any questions I had about the vehicle. I am very happy with my purchase. More

by Matthew Robson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Painchaud
Jan 12, 2021 -

Go Langley Subaru responded

Thank you for taking the time to let us know how pleased you were with our Sales Consultant, Mark’s product knowledge and great customer service during your vehicle purchasing process. Mark will be thrilled to see your kind feedback. Congratulations on your brand new Subaru Legacy, Matthew. An excellent choice and we are happy that you are happy with your purchase. We sincerely value your business and we look forward to working with you again when you visit us for your regular vehicle maintenance needs. See you then!

January 05, 2021

Fantastic customer service. Really friendly and accommodating service department. I definitely recommend taking your vehicles here for any vehicle related work. Safety precautions are also very hig More

by Dd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Lawrence
Jan 06, 2021 -

Go Langley Subaru responded

We’re delighted to hear about your positive experience here at Wolfe Subaru Langley. Thank you for taking the time to praise our Service Team for the fantastic, friendly and accommodating customer service they provided you during your recent visit. We’re also glad to hear that you approve of all of the extra precautionary measures we have taken towards protecting your our client’s health and safety during these times. It means a lot to us. We look forward to working with you again soon and please stay safe, Dd.

January 03, 2021

Awesome experience from start to finish. I always was assisted and felt cared for. I am more than pleased with the car and the dealership. Stelios was awesome and informative. Will be back. More

by maddisonebner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stelios
Jan 04, 2021 -

Go Langley Subaru responded

We are absolutely grateful that you took the time to leave this wonderful five star review, maddisonbner! We are thrilled to hear that our Wolfe Subaru Assistant Sales Manager, Stelios provided you with an awesome car-buying experience from start to finish and ensured you were well taken care of. We want all of our client’s to feel how you felt after your experience at our dealership. We can’t wait to share your thoughtful feedback with Stelios so he knows to keep up the great work. Thank you for your business and congratulations on your new purchase! We look forward to working with you again, when you visit us for your regular vehicle maintenance. Take care!

January 03, 2021

The service desk representative was helpful and friendly. Good to see that they had protocols in place for the current covid situation. Overall, service was great! More

by amb17bob
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group
Jan 04, 2021 -

Go Langley Subaru responded

We are extremely grateful for your five stars and feedback, amb17bob! We appreciate you taking the time to acknowledge our Wolfe Subaru Service Advisor for being helpful and friendly during your recent visit. We are working hard and striving toward keeping our clients safe and healthy during this uncertain times. We are happy to hear that you approve of the numerous changes and protocols we’ve implemented. We look forward to working with you again soon. Thanks again for the wonderful review. Take care and please stay safe.

December 31, 2020

Always attentive and I love how they kept in contact with me via text!! Also it was great to be offered a car wash at the end of the service appointment More

by dublinhall1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
Dec 31, 2020 -

Go Langley Subaru responded

Thank you so much for the 5-stars and feedback, dublinhall1. We really appreciate you being a customer and spreading the word about our amazing and attentive Wolfe Subaru Langley Service Team. It’s great to hear that you also enjoy the complimentary vacuum and carwash that we offer with our vehicle maintenance appointments. We value your business and look forward to working with you again in the new year. All the best.

December 30, 2020

Excellent and friendly service, they do what they can to get you into a new car at a budget that works for you. Handles COVID Safely, offering temperature check and sign in sheet. More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TROY GIESBRECHT
Dec 31, 2020 -

Go Langley Subaru responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience and more with us at Wolfe Subaru Langley. Thank you for acknowledging our Sales Consultant, Troy for the excellent and friendly customer service he provided you during the entire vehicle purchasing process. He will happy to see your kind feedback. Our client’s health and wellness is extremely important to us. Mike. We want everyone who enters our dealership to feel comfortable and safe so thank you for taking notice of our efforts. We look forward to working with you again soon. Best wishes for the new year.

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