Mercedes-Benz Brampton

Mujtaba and the staff are friendly, professional and excellent to deal with. Very fair, prompt and knowledgeable as well! Highly recommend Mercedes Brampton for customer service. excellent to deal with. Very fair, prompt and knowledgeable as well! Highly recommend Mercedes Brampton for customer service. More

I Strongly ADVICE ALL personnel in relationship to this delearship. It is privately owned and i don't RECOMMEND THIS PLACE TO ANYONE to get any vehicles from this place. TERRIBLE SERVICE. Been 2.5 yrs wit delearship. It is privately owned and i don't RECOMMEND THIS PLACE TO ANYONE to get any vehicles from this place. TERRIBLE SERVICE. Been 2.5 yrs with them and I always have to fight for my services which were paid extra. They will also charge you more on top of what the service includes. DO NOT GO TO THIS DEALERSHIP. BIG GORGEOUS smile for purchase. But terrible experience. More

I have sent an-email to your parts dept.not one of your I have sent an-email to your parts dept. not one of your parts dept. has replied back very Poor Customer Service--Lost of Sale I have sent an-email to your parts dept. not one of your parts dept. has replied back very Poor Customer Service--Lost of Sale More

I would highly recommend never to visit Mercedes Benz Brampton for service. Grab money on each service. Service adviser cheat with customers, Can you believe just replacement of sensor( Labor) charging $ Brampton for service. Grab money on each service. Service adviser cheat with customers, Can you believe just replacement of sensor( Labor) charging $ 509/ hours. Each visit have to pay for diagnose the issue does not matter if it happened on same day.I would highly recommend never to visit Mercedes Benz Brampton for service. I'm going to buy new one but not from this location. More

I would highly recommend never to visit Mercedes Benz Brampton for service. I would suggest reading other people's reviews for their service experience, as the majority of them are giving suboptimal appr Brampton for service. I would suggest reading other people's reviews for their service experience, as the majority of them are giving suboptimal appraisals. What a negative impression they are displaying to the public of a highly renowned world class company - Mercedes Benz. The vice president Mr. Terry of MB Brampton has reached out to me, and has insisted again and again to remove or better my review.I paid a significant sum of money for the service, but the problem is persistent and is constantly reappearing and worsening the condition of my truck. Mr. Terry called me and said that I am no longer  welcome at MB Brampton, and that my vehicle will not be serviced until I remove these comments and remarks. Please, do not go there for service. The truck I have under their service is the Mercedes Benz Sprinter 2500, the global slogan of Mercedes Benz is "The Best Or Nothing”. My views are entirely different regarding their service, it is “the most unprofessional service I have ever experienced". They claim their technicians are top-notch factory trained, but they stand well below the average mechanic. My truck has been under their maintenance with the dealership for a “check engine light” signal diagnosed due to vacuum pump and drive belt issues. They returned the vehicle after repair, and when I drove it, the problem was still there, and right away the check engine light lit up. I was really surprised that they did not even consider to test drive the vehicle before handing it over. I tried to reason with management, but for 15 days they did not solve the issue, and only resorted to lame excuses, and all they did was provide a substandard rental. Still the drive belt and tensioner are producing very exasperating sounds, and the vehicle is consuming more than 13L/100km of fuel. I mentioned this to the receptionist right away, and she simply ignored me. I advise not to rely on Mercedes Benz Brampton for their services at all. More

Everything was done very fast and finished at the right time the customer service was awesome that’s also the service done on the car was very good I would recommend this place time the customer service was awesome that’s also the service done on the car was very good I would recommend this place More