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Superior Chevrolet Buick GMC of Siloam Springs

Siloam Springs, AR

2.9
34 Reviews

490 E. Highway 412

Siloam Springs, AR

72761

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Showing 34 reviews

March 15, 2024

Did excellent job and Joe was very helpful and keeping me undated on my Tahoe More

by Dtrout
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Conaway
January 08, 2024

Beware if you decide to buy here they really good at the reel in but terrible at making it worth your buy. My experience was horrible they are not willing to fix their mistakes and it’s costing me $1,984.86 More

by Eye4get2much2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zach, Jeremy,
Jan 09, 2024 -

Superior Chevrolet Buick GMC of Siloam Springs responded

As we have previously mentioned, we value your experience with us and had offered to make your first car payment. Sales tax is paid by the customer and not the dealership, as stated in the paperwork that both you and your husband signed.

March 17, 2023

Very disappointed in them. Gave them my bank loan paperwork. They said ok no problem with it. Came back had me sign paperwork they said was bank loan but they changed it to fin More

by bigsnmc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Guy in wheelchair
Mar 17, 2023 -

Superior Chevrolet Buick GMC of Siloam Springs responded

Hello- We followed through with the Bank of America pre-approval that was brought into our dealership.

October 23, 2022

I have been coming to this dealership for many years. The reason being is they have the best customer service ! Miguel my service adviser is always on top of his game. He guides me with good solid inform More

by Ruben Medina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel , Joe
July 13, 2022

One of the worst experiences ever. Signed papers on April1, 2022 and am still waiting in getting all the needed paperwork for tags. Finance guy is a shister, who talks in circles and b More

by M3farm
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin
Jul 16, 2022 -

Superior Chevrolet Buick GMC of Siloam Springs responded

Hello- As we have mentioned to you, we have been working with the financial institution to secure the lien release. We've been in communication with you and apologize for any inconvenience this has caused.

May 19, 2022

Terrible people bought a car had it two months won’t stand behind their word. Worst place ever! Salesman by the name of rich lied to us and we’re stuck with junk, filed a complaint with Leslie Rutledge More

by Unsatisfactory
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich
May 19, 2022 -

Unsatisfactory responded

You need to stand behind your cars, and quit lying, I filed a grievance with the states district attorney… the Mini Cooper is still broken and no response from your staff speaks volumes

May 19, 2022 -

Superior Chevrolet Buick GMC of Siloam Springs responded

We offered (and still will) to take the car for you to our BMW dealership, as well as to pay your deductible, but you refused. Please let us know if you change your mind.

May 19, 2022 -

Unsatisfactory responded

You offered nothing!!! The last thing I was told is you wash your hands of it and don’t want to be responsible for tearing it up further, you want to fix a car and me pay for the only parts the warranty is covering?!?! When you all know it’s electrical components not power train??! If the state attorney doesn’t do anything I’m contacting a lawyer…

April 20, 2022

They had a good selection of trucks. My sales reps. Eddie Jones and Rich Richardson we’re very nice an I will recommend them to my friends. 👍👍🇺🇸🇺🇸 More

by Harley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Jones and Rich Richardson.
Apr 21, 2022 -

Superior Chevrolet Buick GMC of Siloam Springs responded

We appreciate your recommendation!

April 08, 2022

Great service and Rickey was super helpful and got me right in. Highly recommend superior More

by Momquam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rickey mcReynolds
Apr 10, 2022 -

Superior Chevrolet Buick GMC of Siloam Springs responded

Thank you for you recommendation!

June 17, 2021

After being there an hour the sales manager gives us a price $10,000.00 over sticker price on a Tahoe because there inventory was low. They did this with a straight face. the poor salesman didn’t even com More

by Lisalackey08
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason
May 10, 2021

Anything but a Superior Experience!Beware of the Bait Anything but a Superior Experience! Beware of the Bait and Switch! After calling this dealership for information on a new AT4 they had in stock, More

by 417airman
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Owner
May 12, 2021 -

Superior Chevrolet Buick GMC of Siloam Springs responded

I'm sorry that you were disappointed with your experience. If you could let us know how we could improve, we would appreciate the opportunity to make it right. You can reach out by email at feedback@superiorarkansas.com. If you will provide us with your name and contact information, we'll be able to look up information in our system to help us determine what might have occurred. We are finding nothing with "417airman".Thank you.

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