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Lexus of Woodland Hills

Woodland Hills, CA

4.9
668 Reviews

21701 Ventura Boulevard

Woodland Hills, CA

91364

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Showing 668 reviews

April 14, 2024

Excellent customer service. Very nice people. Excellent review of my cars problems. I highly recommend. More

by cynthiasalcala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Bundy
Apr 15, 2024 -

Lexus of Woodland Hills responded

Hi Cynthia, thank you so much for your kind words and for recommending us! We're thrilled to hear that you had a positive experience with our customer service team. If you ever need anything in the future, don't hesitate to reach out. We appreciate your support! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

April 13, 2024

I received excellent, prompt service. Farrah was exceptional to deal with. I will always ask for her. More

by joan.degelsmith7483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Farrah
Apr 15, 2024 -

Lexus of Woodland Hills responded

Hi Joan, thank you for sharing your positive experience with us! We're delighted to hear that Farrah provided exceptional service. We'll be sure to pass along your kind words to her. If you need anything else in the future, don't hesitate to reach out. We appreciate your support! Regards, Sean Fortier - General Manager sfortier@lexusofwh.com

April 05, 2024

I recently took my vehicle in to the service department, was greeted promptly by my service advisor Ly Do. I explained one of the issues that concerned me ( rear trunk door did not respond every time to au More

by Y. Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ly Do
Apr 08, 2024 -

Lexus of Woodland Hills responded

Hi Y! We're thrilled to hear about your positive experience with Ly in our service department. It's great to know that he was able to assist you efficiently and professionally. We appreciate your feedback and hope to see you again for any future service needs. Thank you for choosing us! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

April 01, 2024

Pleasant experience. Every person I spoke to was courteous as well as friendly and informative. More

by Perryfreedman1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Navard
Apr 02, 2024 -

Lexus of Woodland Hills responded

Hi Perry, thank you for sharing your positive experience with us! We're thrilled to hear that our team provided you with outstanding service. If you have any further feedback or questions, feel free to reach out. We appreciate your support! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

March 22, 2024

Hector is always helpful and professional. I appreciate his honesty and care for my family’s safety. More

by melissa.carter7205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Mar 25, 2024 -

Lexus of Woodland Hills responded

Hi Melissa, thank you for taking the time to share your positive experience with Hector. We're thrilled to hear that he was able to provide you with helpful and professional service. Ensuring the safety of our customers is always our top priority. We look forward to serving you again in the future. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

March 20, 2024

This dealership is professional, helpful, and reliable. They have been dependable and effective in assisting me More

by Aida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariah
Mar 21, 2024 -

Lexus of Woodland Hills responded

Thank you so much for your kind words, Aida! We are thrilled to hear that you had a positive experience with our dealership. Providing professional and helpful service is our top priority, and we are grateful for your recognition. We look forward to assisting you in the future! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

March 19, 2024

Lexus of Woodland Hills is a professional team of service consultants. I have been a long time customer and enjoy the service provided my service consultant Sherry Mac. More

by Welcome125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Mar 20, 2024 -

Lexus of Woodland Hills responded

Thank you for choosing Lexus of Woodland Hills! We are thrilled to hear our team always takes care of you. Until next time! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

March 18, 2024

Ly is a fantastic service advisor. Knowledgeable, personable and skilled in his assessment. Wish all service advisors were like him. Truly on top of everything. More

by Kid
Recommend Dealer
Yes
Employees Worked With
Ly Do
Mar 20, 2024 -

Lexus of Woodland Hills responded

Kid, we're thrilled to hear that Ly provided you with top-notch service! We appreciate your kind words and are delighted to have met your expectations. We strive to deliver exceptional experiences, and your feedback means a lot. Thank you for choosing us! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

March 13, 2024

Maria always helps me with checking in, she is very friendly and my car was ready when she said it would be, I waited at the dealer and she kept me in the loop as to how the service was going. More

by markrussak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Hosgor
Mar 15, 2024 -

Lexus of Woodland Hills responded

Hi Mark, thank you for sharing your positive experience with Maria! We're thrilled to hear that she provided friendly service and kept you informed throughout your visit. We appreciate your feedback and look forward to serving you again in the future. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

February 24, 2024

great as usually. recommend to all Lexus owners.using this service since 2008 and happy. More

by dgappliance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ly Do
Feb 26, 2024 -

Lexus of Woodland Hills responded

Hi dgappliance, thank you for being a loyal customer since 2008 and recommending our service to other Lexus owners. We're thrilled to hear that you've had a great experience with us. If you ever need anything, feel free to reach out. We appreciate your support! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

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