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Nissan of Richmond
Richmond, VA
7,102 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models.
We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,102 reviews
April 24, 2024
Great service from Mr Ross. He gave great customer service and I'm happy with my purpose of my new car He gave great customer service and I'm happy with my purpose of my new car More
by princessential84
Employees Worked With
Helpful April 24, 2024
Very helpful, and spent the time to work with me on a rate that worked. rate that worked. More
by annabritt.coakley
Employees Worked With
April 21, 2024
Sujan ,Mohamed and Bull were very helpful helping me to get my new car at Nissan of Richmond.Think you guys for everything get my new car at Nissan of Richmond.Think you guys for everything More
by Shelleyperry33.sp
Employees Worked With
April 20, 2024
I just want to say it’s shame the way they lie to customers about how they can get you approved. I was honest with salesmen that my credit score low, I don’t have downpayment, or don’t want a co-sign customers about how they can get you approved. I was honest with salesmen that my credit score low, I don’t have downpayment, or don’t want a co-signer. Now I was honest you can have been honest with a turn me away instead of all hype about incentives, etc and knowing xxxx well y’all won’t going to approve me. It should be a crime to waste people time when you already knew at the beginning. To be honest, I have always been upfront about credit issues anytime I come to Nissan of Richmond just for them to gaslight me and convince me to do a credit report. I know my credit issues and how bad it is and will be challenging.My thing is when a customer is honest with y’all and you know as a salesman that it’s not going to be approved. How about be honest with your customers instead of running the credit reports and now a customer has multiple inquiries when bring the score down any more. I have a car I have brought in the past from Nissan of Richmond but I know I’m just a number and my feelings don’t mean nothing. But I can honestly say I will never purchase a car from Nissan of Richmond ever because all they do is lie to you on what they can do for you, have you sitting for hours, don’t allow you pick out your own ride, they have it already pick out for you, and just a waste. I came in for service and they the one came for me and knew xxxx well I won’t leaving with a new ride. Just leave customers alone More
by Fed up customer
April 19, 2024
We did not come thinking we would be buying a car today. But the customer service was amazing. Couldn’t get a better deal than what we were offered. Great experience. But the customer service was amazing. Couldn’t get a better deal than what we were offered. Great experience. More
by ErinV
Employees Worked With
April 17, 2024
Nice and very helpful team. They work with your budget. Easy to buy a new vehicle. They work with your budget. Easy to buy a new vehicle. More
by BeltcyG
Employees Worked With
April 15, 2024
Very happy with the service Stephon and James provided. Excited about having a brand new car Excited about having a brand new car More
by 4desijohnson
April 14, 2024
Mike took good care of my family and rally did his best to make things smooth to make things smooth More
by WJ731
Employees Worked With
April 08, 2024
The service was great and Mohammad T did a great job with the price and help with achieving the price we was looking for. the price and help with achieving the price we was looking for. More
by Yaya
Employees Worked With
April 05, 2024
Fast, friendly, and professional service. Great at understanding customer needs and wants, and had the perfect vehicle. Great at understanding customer needs and wants, and had the perfect vehicle. More
by matschw
