Jaguar Land Rover Seattle

Do NOT take your Rover here for any type of service! I purchased a 2023 Range Rover Sport here in September and have only been taking it here for the complimentary wash since it’s a block away from my h I purchased a 2023 Range Rover Sport here in September and have only been taking it here for the complimentary wash since it’s a block away from my home. I had purchased a roof rack and box here and had it installed here and asked for a wash. They decided to hand wash the car and scratched the whole car. The day it was washed, it was sprinkling and I had drove it directly home parked it in the garage and had not driven it for a week. I finally noticed the scratches and contacted Brandon the service advisor and he said they will take care of it. Now that I brought the vehicle in he gives us the worst service and tells us that they will never wash our car again and gives us the sense that he thinks we are xxxxxxxxxxxx and trying to get a free detail. WOW. Why would I make that up? $1000 to fix the scratches on my car is pocket change. I am giving them the opportunity to fix their mess up. Apparently that sign “Customer is always right” doesn’t apply at all. Definitely will not be purchasing anymore vehicles or getting service done here. More

This is by far my favorite Land Rover dealership, out of the four I’ve patronized over the past decade. The entire staff is phenomenal, especially my service advisor E. Berhe. He is trustworthy, transparent the four I’ve patronized over the past decade. The entire staff is phenomenal, especially my service advisor E. Berhe. He is trustworthy, transparent, consistent, and most importantly competent. I highly recommend. More

Outstanding people and a beautiful facility. Ken and Ben were both terrific to work with. Ken and Ben were both terrific to work with. More

Excellent communication through the whole buying process. Staff was very friendly and polite though out the entire process. Staff was very friendly and polite though out the entire process. More

Arby went above and beyond for our Range Rover repair. 5 stars service across the board. 5 stars service across the board. More

Sean was great! We’ve purchased 3 cars from Sean and it’s always a pleasure. Everyone was helpful and pleasant. We recommend highly! We’ve purchased 3 cars from Sean and it’s always a pleasure. Everyone was helpful and pleasant. We recommend highly! More

Ben provided detailed information about the vehicle and guided through whole process of buying the vehicle and availing auto loan. He also answered any questions patiently. guided through whole process of buying the vehicle and availing auto loan. He also answered any questions patiently. More

Arby was excellent guy he is amazing he walk me to whole process and very helpful I highly recommend him thank you Arby process and very helpful I highly recommend him thank you Arby More

Excellent work. Thanks to Arby for going the extra mile. He took the baton and represented the dealership well. Very good customer service. Thanks to Arby for going the extra mile. He took the baton and represented the dealership well. Very good customer service. More