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Harbro Sales & Service Inc

Whitinsville / Webster, MA

4.9
2,382 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts. What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked. At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
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546 Providence Rd. / 103 Worcester Rd.

Whitinsville / Webster, MA

01588

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Showing 2,382 reviews

April 24, 2024

Another wonderful experience with Harbro! I keep coming back for the quality of the cars and the personal interactions of the people. For my most recent purchase, I asked them to find me a ca More

by Cda21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Chesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

Jeremy was kind and accommodating. It would have been nice to be told ahead of time that the requested tire rotation had a charge More

by SEWWHAT67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hare
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hare
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jude Wassell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Leah Anderson
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

Just sold my truck to Harbro. Everything went as smooth as glass! Last week we nailed down all the details and discussed a pickup date. I had a loan on my truck so I got a call fr More

by Hondalovers
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2024 -

Harbro Sales & Service Inc responded

Thank you Brad for your kind words and your trust in Harbro, and for recognizing Meagen, who does such a great job. It was a pleasure to meet you and work with you and we really appreciate your honesty describing your Honda. Since all of our communication and interaction was over the phone until we came to pick up the vehicle and complete the transaction, we really appreciate how perfectly you described your Ridgeline. It is a perfect vehicle just as you described it. Stay safe and well, and we look forward to serving you in the future. Tim Hare

April 19, 2024

Harbor Sales & Service were wonderful to work with. I sold them my 2018 Explorer. I did not buy a vehicle from them but I will surely keep them in mind for my next vehicle. I would recommend them for b More

by chseller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hare
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2024 -

Harbro Sales & Service Inc responded

Thank you Cheryl for taking the time to post this review, and your kind words. It has been a pleasure to meet you and your son and we appreciate how well you kept your Explorer. I am sure it will make a great vehicle for the next owner. I wish we had met before you had bought your Yukon, but we look forward to serving you in the future. Tim Hare

April 17, 2024

This was the first time buying a used car and I was a little apprehensive, but I got very good reviews from everyone about Harbor and I am so glad I went there. Everyone there is so kind. I know I made t More

by hopedaletina
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Castano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Chesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Harbro Sales & Service Inc responded

Thank you! I'm happy to hear that everything went well with your purchase! Send your friends :) -Mark

April 16, 2024

Harbro service was excellent, actually checked out what the car needed and not all that I thought! I’m very pleased with my first experience with Harbro. By the way, I went to Harbro because of all they we More

by Rtmt522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Castano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

The service department is knowledgeable, professional and the work was completed in a timely manner. More

by julie.bonner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Castano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2024

I had a 2:00 appt for an oil change and tire rotation, I arrived on time. My car was not finished until 3:15. I would expect about 30 minutes, not an hour and 15 minutes. More

by chewyone1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Castano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Harbro Sales & Service Inc responded

Hi, I'm sorry to hear that it took longer than expected to get everything done on your car. We certainly try to get things in and out as quickly as we can while still checking everything over. Your feedback helps, so our team can see what is important to our customers! Thanks again for your business, and for taking the time to leave a review. -Mark

April 04, 2024

Mark was extremely helpful and friendly in helping my with my purchase. I can’t recommending the team at Harbro emough!! More

by davea3
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2024

There is something to be said about a local family owned business. Everyone was so helpful and accommodating in finding us the right vehicle to fit our needs at a budget we were comfortable with. Thank yo More

by deborahkuczinski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Harbro Sales & Service Inc responded

Deb, I'm glad to hear you're loving the Acadia. Almost time for some summer travels! Thanks again, Mark Hare

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