Tom Ahl Family of Dealerships
Lima, OH
Filter Reviews By Type
Showing 3,646 reviews
My service on my Chevrolet Traverse went very well. I like using the Express Lane for oil changes and tire rotation. Everyone seemed very professional! Thanks… I like using the Express Lane for oil changes and tire rotation. Everyone seemed very professional! Thanks… More
Purchased a 2016 sonata in 2021, needed a new engine within a few months of purchase followed by numerous other services including a starter, several axles, fuel pump, fuel line, tappet and bracket. Gl within a few months of purchase followed by numerous other services including a starter, several axles, fuel pump, fuel line, tappet and bracket. Glad I was pressured to purchase a warranty however there is a $200 deductible for each service. Thought I was buying my daughter a reliable vehicle from a reputable dealership however I was wrong. Vehicle definitely does not drive the same as when originally purchased. More
There warranty beats all others out there would recommend Tom Ahl to friends & family plus communication was out of this world AAA+ Tom Ahl to friends & family plus communication was out of this world AAA+ More
I am very unhappy with Tom Ahl. Understanding that they are a Christian company, I had given them the benefit of the doubt several times. Of my last 4 vehicles, I purchased 3 fro Understanding that they are a Christian company, I had given them the benefit of the doubt several times. Of my last 4 vehicles, I purchased 3 from Tom Ahl, and had problems with all 3 of them (no problems with the vehicle I purchased elsewhere). The final straw was taking my vehicle in for work, and them "not able to get parts." They were extremely rude, and tried to get me to rent a car from them--I finally got my car back after 6 weeks & requesting to speak to the owner (they never would allow me through to speak with him). More
Alec was awesome to work with. Knowledgeable and friendly staff. We love our Suburban. We recommend Tom Ahl to everyone looking for a new vehicle. Knowledgeable and friendly staff. We love our Suburban. We recommend Tom Ahl to everyone looking for a new vehicle. More
Had an 8:00 a. m. service appointment and they called me at 2:30 p.m to get my authorization to BEGIN the work I had already asked them to do. Called me at 5:30 to l m. service appointment and they called me at 2:30 p.m to get my authorization to BEGIN the work I had already asked them to do. Called me at 5:30 to let me know the work was completed. They close at 6:00 and I’m 40 minutes away. Terrible customer service! More
Tom Ahl's where they mix Christian values with outstanding service! Even though the busy holiday season it hasn't diminished service quality. Sincerely, a satisfied customer outstanding service! Even though the busy holiday season it hasn't diminished service quality. Sincerely, a satisfied customer More