Mercedes-Benz of San Antonio

Meghan was amazing! I haven’t always been happy with my service experience at your dealership but she changed all that!!! She epitomizes the service I expect from Merce I haven’t always been happy with my service experience at your dealership but she changed all that!!! She epitomizes the service I expect from Mercedes! More

The dealership really has a superior inventory of new and used vehicles. We stated our price target and model preferences and the sales team quickly figured out two vehicles that met our suggested needs. Ma used vehicles. We stated our price target and model preferences and the sales team quickly figured out two vehicles that met our suggested needs. Matthew Cervantes proved himself to be a completely professional salesman. Mr. Cervantes explained that the day we purchased our vehicles was "Day 1" of all-electronic/E sales. Because he had to go back and forth between people in the sales and finance areas, the finalizing of the sale really became a time-consuming chore. After a 20 minute test drive, we remained at the dealership over four hours waiting on finalized numbers and financing. Although we had requested financing through Randolph Brooks Federal Credit Union, the dealership used Mercedes Benz Financial Services. Because we now intend to quickly payoff the vehicle, this is almost moot, but we did make the request. We suggest the dealership needs some fixes to the E-sales model. The vehicle we selected had minor damage that the dealership said could be quickly fixed but could not tell us when it could be scheduled. We agreed that the following Tuesday we would bring the car back to the dealership to effect the minor repair, but by 11.30, the dealership could no establish a time/place, so we moved the target to Friday (26 April) in the hope that the dealership would secure the repair service. More

Outstanding service! My service advisor Javier responds to my calls in minutes always a professional. Very happy with the sales and service departments. My service advisor Javier responds to my calls in minutes always a professional. Very happy with the sales and service departments. More

Javier was very professional and attentive. He explained everything that needed to be done to my car; so he made it very easy to understand. He explained everything that needed to be done to my car; so he made it very easy to understand. More

Excellent Mercedes Benz car dealership and car service department in all areas that are measurable. department in all areas that are measurable. More

Easy process and friendly sales representative , nice finance manager… everyone there was super nice and friendly… finance manager… everyone there was super nice and friendly… More

They know how to really care for their customers. Javier is the bees knees and needs a promotion. Javier is the bees knees and needs a promotion. More

Great people and wonderful service. They made me and my family welcome and were very helpful in the purchase of our vehicle. They made me and my family welcome and were very helpful in the purchase of our vehicle. More

Martin Flores is amazing. Professional, courteous and very helpful. He makes every part of the service easy. Professional, courteous and very helpful. He makes every part of the service easy. More