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BMW of Sherman Oaks

Sherman Oaks, CA

4.8
831 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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831 Reviews of BMW of Sherman Oaks

April 22, 2024

Carmela was so helpful! Great communication and the work was finished on time and she found me a discount as well. More

by drbobpsych
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmela Grammatico
Apr 23, 2024 -

BMW of Sherman Oaks responded

We're glad to know that Carmela was able to assist you effectively and efficiently at BMW of Sherman Oaks! We always aim for great communication and timely service. Thanks for the positive review!

April 21, 2024

Jesse was very friendly and helpful. The service was completed much sooner than I had expected. More

by Debby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Apr 22, 2024 -

BMW of Sherman Oaks responded

The team works hard to make every service quick and easy! Thanks for the kind words about Jesse at BMW of Sherman Oaks, Debby!

April 20, 2024

BMW of Sherman Oaks gave me a great price on the exact car I was looking for. I’m addition, they made the sales experience super simple, even sending an Uber to pick me up when my wife couldn’t make it fo More

by AB2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Ferguson, Ali Mohandesi
Apr 22, 2024 -

BMW of Sherman Oaks responded

We're so happy to hear you enjoyed your car-buying experience with us! Thanks for the kind words and for choosing BMW of Sherman Oaks!

April 19, 2024

Carlitos is the best at what he does and gets your car serviced as fast and conveniently as possible. I would recommend him to everyone I know and he definitely deserves a raise. More

by Bree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez
Apr 19, 2024 -

BMW of Sherman Oaks responded

Thanks for the shout-out, Bree! We appreciate your business and will pass your praise along!

April 18, 2024

I was sold a 2011 335is with broken turbos and over 10k worth of maintenance. BMW of Sherman Oaks sold me a lemon vehicle. Also had me sign the documents stating I had Front license plates, which the deale More

by Mr. Competition
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe , Marcus Adams, Ali Mohandesi
Apr 22, 2024 -

BMW of Sherman Oaks responded

Hello, I regret to hear about your experience purchasing and returning a vehicle. We always aim to be transparent throughout the car-buying process to avoid situations like this. Please feel free to contact me directly if you'd like to discuss this further, thank you. Toufie Sarwan - General Manager - 818-797-6801 - toufiesarwan@lithia.com

April 18, 2024

I had a fantastic experience at a BMW dealership recently, largely thanks to the exceptional service provided by Shahe, my representative. His professionalism and dedication exceeded my expectations More

by braddy_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Apr 18, 2024 -

BMW of Sherman Oaks responded

Thanks so much for the kind words about Shahe! We're thrilled to hear he made your experience at BMW of Sherman Oaks excellent. Safe travels!

April 18, 2024

We have been bringing our BMW’s to BMW of Sherman Oaks for service for many years. Dennis, our service advisor provides exceptional service. He is professional and attentive, providing a highly positive More

by Charmaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Apr 19, 2024 -

BMW of Sherman Oaks responded

Charmaine, thank you for your continued trust in Dennis and the team over the years! We're so glad to have you in the BMW of Sherman Oaks family, and look forward to every visit!

April 17, 2024

My service experience was very pleasant. The dealer is very organized, and the service was done rather quickly. I will definitely continue going here for maintenance. More

by nancyescalona76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Apr 17, 2024 -

BMW of Sherman Oaks responded

Nancy, thank you for sharing your positive service experience with us. We're always happy to help and look forward to seeing you again at BMW of Sherman Oaks!

April 17, 2024

Jesse is the best! Always great service, very thoughtful and helpful. All friends and family service with Jesse More

by Natalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Apr 17, 2024 -

BMW of Sherman Oaks responded

Thank you for the kind words about Jesse! We'll be sure to pass these along, Natalie. Safe travels and take care!

April 17, 2024

I have recently started having our 530e serviced at BMW of Sherman Oaks. After losing trust in our local dealership BMW SO has been great. Shahe has been great to work with. Very attentive and respectful. More

by a2dor3d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Apr 18, 2024 -

BMW of Sherman Oaks responded

Welcome to the BMW of Sherman Oaks family! We're glad to have you and are always happy to help!

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