Signature Mazda

A very pleasant visit, even during covid. Corinne was friendly and professional. The work was done on time as quoted. I was in and out quickly and efficiently for both drop-off and pickup friendly and professional. The work was done on time as quoted. I was in and out quickly and efficiently for both drop-off and pickup More

Signature Mazda has provided beyond expectations in terms of customer service. William and his assistance have been nothing short of amazing! I highly recommend their team. of customer service. William and his assistance have been nothing short of amazing! I highly recommend their team. More

Thank you. Our experience was good. No pressure, Jeffrey our sales person was friendly knowledgeable and patient. We will be back for a possible new purcahse in the future our sales person was friendly knowledgeable and patient. We will be back for a possible new purcahse in the future More

I have nothing but good things to say about this dealership. I purchased my first Mazda, so I had quite a few questions which were all answered promptly and professionally. The staff was helpful, fr dealership. I purchased my first Mazda, so I had quite a few questions which were all answered promptly and professionally. The staff was helpful, friendly, and very patient. I did not feel pressured whatsoever during my experience. Thanks for all the help! More

Excellent, patient and very friendly service. You can sense the sincerity of their friendliness that you forget they are selling you something. It felt like they are more interested in the "persons" in u sense the sincerity of their friendliness that you forget they are selling you something. It felt like they are more interested in the "persons" in us rather than as statistics. There was never any pressure; instead, they presented us with all helpful tips and option where we can save the most. We have dealt with a number of car dealers in the past and for the first time we felt something different that changed our perspective of "car salesmen". We now know that there are car dealers out there like Signature Mazda in Richmond who treat their bottom line and commissions as mere byproducts of excellent service. Kudos to all of you guys. Looking forward to dealing with you again in the future. Ramon & Virginia More

Great service. Friendly and knowledgeable. Covid protocols were adhered to. Service was done on time, car was washed and cleaned. I wasn’t made to feel I had to do all the service that was recommend protocols were adhered to. Service was done on time, car was washed and cleaned. I wasn’t made to feel I had to do all the service that was recommended More

Positive experience at Signature Mazda. Covid procedures were consistent and clear throughout the dealership. Very happy with service, thank you Justin, Alice, Michael and Joanne! were consistent and clear throughout the dealership. Very happy with service, thank you Justin, Alice, Michael and Joanne! More

This is our 3rd mazda, we made it all they way from a small coupe to a cx9. We would never change because we love their vehicles and service from staff. Thanks for all your help throughout the last few y small coupe to a cx9. We would never change because we love their vehicles and service from staff. Thanks for all your help throughout the last few years! More

Positive for the most part Service appointment was one hour more than promised. I had requested nitrogen filled tires when booking new tire instillation, got air. Probably for t Service appointment was one hour more than promised. I had requested nitrogen filled tires when booking new tire instillation, got air. Probably for the best as other refill is hard to find.. This is my 5th Mazda so obviously I'm over all pleased with the dealership More

Service and quality of work are great but I feel that Mazda gouges the customer with charges, I should have to pay for software upgrades. This is a total money grab and should be complimentary from Maz Mazda gouges the customer with charges, I should have to pay for software upgrades. This is a total money grab and should be complimentary from Mazda when you buy their vehicles. More