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Autohaus BMW
St. Louis, MO
3,372 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience".
In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience".
All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007.
The Best People
The Best Product
The Best Facilities
The Best Selection
The Best Experience
The Autohaus Experience
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,372 reviews
April 25, 2024
I have had a great experience with the entire customer support team from the management Roshan and Shant’s to the service consultant Adi and the shop team lead by Rob Alexander they are the best complete support team from the management Roshan and Shant’s to the service consultant Adi and the shop team lead by Rob Alexander they are the best complete team to get your work done professionally and high ethics. More
by X5 Seviced
Employees Worked With
Rochan, Rob, Shant,Adi
Helpful April 24, 2024
Let me first discuss the Brand. I have owner over 15 BMW's over the past 4 years and currently own a 2016 750i. After this latest vehicle I will likely never buy another BMW. T I have owner over 15 BMW's over the past 4 years and currently own a 2016 750i. After this latest vehicle I will likely never buy another BMW. The car has only 59k miles and I have had to invest over $18k in this car over the past several years with the most recent service costing $11k. The quality of this car and how it was built, resulting in this kind of expenditure is awful. Poor quality hoses, suspension issues, oil leakage from axle covers, etc. are just some of the issues that should not be happening on a car of this age and milage. As for the dealership, up until this last experience I loved Autohaus BMW. People were great and facility is beautiful. This last experience which cost be over $11k was horrible. The service rep was not knowledgeable, not friendly, hard to get ahold of and difficult to pull information from her. When I picked up the vehicle, she didn't seem to even want to talk to me about the repairs. Very cold reception. Seemed only thing they were interested in is finding more things to charge me for. Very disappointed experience. More
by cspidle54
Employees Worked With
April 24, 2024
"Wow, where do I start? My experience at Autohaus BMW was nothing short of exceptional! From the moment I stepped onto the lot, I was greeted with warmth and professionalism My experience at Autohaus BMW was nothing short of exceptional! From the moment I stepped onto the lot, I was greeted with warmth and professionalism. The sales team, particularly Steve Zitko, went above and beyond to understand my needs and preferences, ensuring that my wife and I found the perfect vehicle. Steve was incredibly knowledgeable about each of the vehicle's features, performance, and history, which instilled confidence in our decision-making process. Throughout the entire purchasing journey, Steve and the Finance Manager Javier provided unparalleled customer service. They patiently answered all of my questions, addressed any concerns I had, and never made me feel pressured to make a decision. Their honesty and transparency made the entire experience stress-free and enjoyable. Javier worked tirelessly to find me the best possible rate and payment plan, ensuring that I got a great deal on my new car. Overall, I couldn't be happier with my experience at Autohaus BMW. Thanks to the professionalism, expertise, and exceptional customer service provided by the sales team, my wife and I drove off the lot in our dream car feeling confident and satisfied. I would highly recommend Autohaus BMW to anyone in search of a new vehicle!" More
by merodebaugh
April 22, 2024
People are friendly and provided a good service overall. Also, being able to have selections of beverages is great. Also, being able to have selections of beverages is great. More
by suestaryeo
Employees Worked With
April 16, 2024
The service department does a great job in scheduling and explaining necessary maintenance. Very outstanding waiting area. explaining necessary maintenance. Very outstanding waiting area. More
by GTNoce
April 10, 2024
Great service, professional and timely. Patti is great - she does a great job of focusing on the customer and making sure everything is addressed. I have complete trust in Autohaus and Patt Patti is great - she does a great job of focusing on the customer and making sure everything is addressed. I have complete trust in Autohaus and Patti! More
by B
Employees Worked With
April 04, 2024
Outstanding service department. Worked me through my options. Very fast pick-up and check out. Worked me through my options. Very fast pick-up and check out. More
by jplunkett
Employees Worked With
March 19, 2024
Perfect service, good people, nice environment, perfect results, good advicory, good scheduling, good service, evening is good. results, good advicory, good scheduling, good service, evening is good. More
by mark
