Lexus of London
London, ON
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 3,543 reviews
Very friendly and patient. Answer all my question and suggest the suitable car for me. Really happy to meet him and I will buy a new car with him when i need suggest the suitable car for me. Really happy to meet him and I will buy a new car with him when i need More
Excellent service Helpful and friendly staff. Dealership is efficient and well organized. Good covid19 precautions taken. I will not hesitate to go back to them for any Helpful and friendly staff. Dealership is efficient and well organized. Good covid19 precautions taken. I will not hesitate to go back to them for any future vehicle needs. More
Staffs are friendly, courteous, and helpful. The shop is fully aware of Covid-19, surface and desk sanitized , make people feel safe. Staffs are knowledgeable. fully aware of Covid-19, surface and desk sanitized , make people feel safe. Staffs are knowledgeable. More
dealers are helpful and kind. they are patient and really helping customers. if I want to buy another car,i will also think about them really helping customers. if I want to buy another car,i will also think about them More
I get an excellent service from the team, Allan,Jack and Larry give me nice recommendation ,nice service, nice car and nice experience eventually,Thans. Larry give me nice recommendation ,nice service, nice car and nice experience eventually,Thans. More
Rick was amazing , He was so kind and professional He helped me with my family to fine the best option and always follow up with us to see that everything is going we , He was so kind and professional He helped me with my family to fine the best option and always follow up with us to see that everything is going well More
Excellent customer service I had Lexus RX 2017 for 3 years. Despite living in Ancaster. I was always communicating with Rick Watson who was helpful all the way in any question a I had Lexus RX 2017 for 3 years. Despite living in Ancaster. I was always communicating with Rick Watson who was helpful all the way in any question around this car and other cars. I would definitely recommend this dealership. They all take customer service to the next level. More
Great 1st experience We recently purchased our 1st Lexus from this dealership, and it probably won’t be the last. We have never enjoyed the car buying task, despite havin We recently purchased our 1st Lexus from this dealership, and it probably won’t be the last. We have never enjoyed the car buying task, despite having owned many many cars in our lifetime.I must say however that right from our first step inside the door, to the most recent trip back to the parts and service team, our experience has been nothing but positive. Despite making an unplanned stop at the dealership without an appointment that first day, Rhonda greeted us with a smile and arranged to have a sales team member meet with us almost immediately. We ended up making a purchase that day, and between Sue and Thomas, we have never had a transaction completed that smoothly and quickly, and no stress! The follow up has been great, our questions have been answered quickly and a couple little items have been taken care of smoothly. More
Pleasant, positive and caring! My car buying experience with Sue Vincent was very positive. She listened to my expectations and then followed through. All emails were replied to in My car buying experience with Sue Vincent was very positive. She listened to my expectations and then followed through. All emails were replied to in a prompt and caring manner. Lauren was also helpful, along with Stephanie behind the scenes. We're very happy with the car. My 104 year old mother-in-law gave it the high five! Now that's a stamp of approval!! More
My experience with Lexus of London during covid was very pleasant and safe. Rick Watson, was fantastic to deal with. He was professional, courteous, and knowledgeable. I will refer family and friends to Lex pleasant and safe. Rick Watson, was fantastic to deal with. He was professional, courteous, and knowledgeable. I will refer family and friends to Lexus in the future. More