Audi Uptown

Always Efficient and Professional I usually work with Wendy who is very customer focused, professional and efficient and have had the same experience working with everyone else at Audi I usually work with Wendy who is very customer focused, professional and efficient and have had the same experience working with everyone else at Audi Uptown. We get all our service work done at Audi Uptown because they treat us well, get us in and out with alternative transportation whenever we need it and guide us on what things we need done and what can wait. More

Safe, Professional and Great Service! What a great experience. Had a mechanical issue, used the lockbox overnight. Got a call first thing in the morning and they started working as soon What a great experience. Had a mechanical issue, used the lockbox overnight. Got a call first thing in the morning and they started working as soon as they could. Wendy kept me up to date, explained what was happening along the way, and delivered on her promised timeline! Thank You! More

Damien is an amazing representative for Audi. He regularly goes above and beyond - service is always excellent, he understands that my day is extremely busy and accommodates my schedule, even having regularly goes above and beyond - service is always excellent, he understands that my day is extremely busy and accommodates my schedule, even having a driver come to my house to pick up my car and leave a loaner, always with a smile. If Damien ever left to another Audi service location, I would actually follow him. More

Very professional and nice! I don’t have much knowledge about car and Michael answered my questions patiently to make sure I understand why the service needs. Highly recommended! about car and Michael answered my questions patiently to make sure I understand why the service needs. Highly recommended! More

Mr. Ehsan was extremely professional and efficient. My experience was excellent and I would, without hesitation recommend Mr.Ehsan and this location for any service requirement. experience was excellent and I would, without hesitation recommend Mr.Ehsan and this location for any service requirement. More

An excellent service experience provided by Wendy Upon arrival at the service area, Wendy greeted me promptly. She listened to my questions and provided professional answers and followups. Maintenance Upon arrival at the service area, Wendy greeted me promptly. She listened to my questions and provided professional answers and followups. Maintenance was done on time and to my full satisfaction. Work station was clean and that was important to me during the current pendemic. I applaud Wendy for a job well done. More

Your service department is okay but not the sales department. After the sales person left your company within a month after the delivery, I didn't have any after sale services and no one to refer to. department. After the sales person left your company within a month after the delivery, I didn't have any after sale services and no one to refer to. More

Excellence experience Very efficient and excellent work, We came for fix the gear and leakage problem. Wendy help us to fix the problem and also check other issues,like th Very efficient and excellent work, We came for fix the gear and leakage problem. Wendy help us to fix the problem and also check other issues,like the brake pads. More

I wished their service department would have checked and done their homework before accusing me of doing my own repair which was not the case. Truly disappointed. done their homework before accusing me of doing my own repair which was not the case. Truly disappointed. More

As good as a service experience can be My check engine light came on and there was a recall on my vehicle. During this pandemic, the recall part took longer to arrive, but that is to be exp My check engine light came on and there was a recall on my vehicle. During this pandemic, the recall part took longer to arrive, but that is to be expected. During the time I was waiting for the recall part, Wendy was quite responsive to my e-mails. After I brought my car in, there was also continued updates on the car, as the check engine light led to requiring the car to be left overnight for parts. All in all, it was as good a service experience as you can get... More