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ToyotaTown
London, ON
6,695 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,696 reviews
July 09, 2020
Worry Free Service I have been a client of Toyotatown for many years and during that time Robert Dako has provided sincere, honest advice with any of the issues I have h I have been a client of Toyotatown for many years and during that time Robert Dako has provided sincere, honest advice with any of the issues I have had with my vehicles. He is always patient and is well versed in anything automotive. In his presentation, he instills confidence that I am a valued customer and that the service provided will be to high standard. I would highly recommend him as a valued Service Advisor. More
by billbeggs65
Helpful July 09, 2020
Well Organized My service was done because of a recall and it went very smoothly. On arrival Instructions given were clear and concise and I was contacted earlier t My service was done because of a recall and it went very smoothly. On arrival Instructions given were clear and concise and I was contacted earlier than expected when my car was ready. Instructions when leaving were also easy to follow and it was apparent that the inside of my car had been disinfected/cleaned re Covid 19. The only drawback was that the shuttle was not available, which required finding transportation to and from the dealership and the signage on the door was a tad confusing, because two signs stated Do Not Enter with a sign below stating Unless to Pick Up Car. But, overall quite pleased by all staff that I encountered. More
by Cwarwick
Employees Worked With
Amanda Krug
July 09, 2020
Very Professional Excellent service from may initial call, dropping off my vehicle, follow up call with pricing, repair completed the following day. Protocols in place Excellent service from may initial call, dropping off my vehicle, follow up call with pricing, repair completed the following day. Protocols in place for COVID-19 which made me feel comfortable. Overall great experience. More
by Kirk
Employees Worked With
Can’t remember the name when I paid but she was great. Very pleasant., Amanda Krug
July 09, 2020
A pleasure working with you yesterday Jason! This was first time to your dealership and I will certainly return. Thanks again for your fine service! first time to your dealership and I will certainly return. Thanks again for your fine service! More
by Code5
Employees Worked With
July 09, 2020
Robert Dako I recently brought my Highlander in for service (which was long overdue). Robert Dako was my contact and I can't honestly say, he was the best servic I recently brought my Highlander in for service (which was long overdue). Robert Dako was my contact and I can't honestly say, he was the best serviceman I have ever encountered. Very thorough in his explanations and with the Covid isolation he was most attentive. I will definitely ask for Robert any time I have to have my car serviced. More
by wprvb41
Employees Worked With
Robert Dako
July 09, 2020
HELPFUL I had come to get a diagnostic on the car......as a second opinion. I am happy I did because I was told I needed a new computer....such was not the ca I had come to get a diagnostic on the car......as a second opinion. I am happy I did because I was told I needed a new computer....such was not the case...the technition had me come to his station, showed me what the diagnosis was and that all I needed was a new Coil and spark plug. I would also like to mention Mustafa a service advisor, for the friendly and courteous handling of my appointment. More
by Brian
Employees Worked With
Mustafa Khudhur
July 09, 2020
Amanda Krug, was efficient, clear and her feed back excellent........ dealership good mechanics, parts pricing fair 👍 and the added discount 🤗. Good job overall but invoice needs to be more clear 🤔 excellent........ dealership good mechanics, parts pricing fair 👍 and the added discount 🤗. Good job overall but invoice needs to be more clear 🤔 More
by David
July 08, 2020
Jason was awesome!!! He answered all my questions and put my mind at ease about my vehicle. Everyone I see that day were kind and helpful. my mind at ease about my vehicle. Everyone I see that day were kind and helpful. More
by Tina
Employees Worked With
Other Employees :
Ricardo was great he went on a road test with me and explained everything to me.
July 08, 2020
maintenance Friendly, courteous You are not going to get more that what you are getting. happy with my service and received my care back nice and clean. do not Friendly, courteous You are not going to get more that what you are getting. happy with my service and received my care back nice and clean. do not like doing these reviews More
by dipeter00
Employees Worked With
Amanda Krug, B B
