Vision RV
Acheson, AB
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77 Reviews of Vision RV
Don’t trust this dealership with your business , will sell you extra warranty doesn’t cover your repairs and office staff will not call you back on any issues. sell you extra warranty doesn’t cover your repairs and office staff will not call you back on any issues. More
We want to thank Bonnie and the team at Vision R.V. Especially owning an r.v for the first time. Bonnie In the service department went out of her way to make sure we were happy and always made herself Especially owning an r.v for the first time. Bonnie In the service department went out of her way to make sure we were happy and always made herself available for the numerous phone calls and questions. Appreciate the knowledgeable service and help! Thank you Sylvain & Lenora More
Outstanding People, above a beyond The "people" made my decision to buy here.. Arrived first thing in morning, looking for a truck camper as I passed through the city (watched staff arr The "people" made my decision to buy here.. Arrived first thing in morning, looking for a truck camper as I passed through the city (watched staff arriving, I was that early). Bonnie was not in Sales, but she made sure I was looked after, showing me units and options/differences fully explained.. She made everything come together, because of her I found the unit I had pictured in my mind. Bonnie made it happen, but then 3 guys helped load it that afternoon after they double checked the units operations and cleaned. They had to put it on and off as they set up a deck in the box to make it fit like a glove. The efforts of a group of people were more like friends than a business. More
Great Experience at Vision RV Our experience at Vision couldn't have been more pleasant. Bonnie, Lori and Ben were extremely courteous, easy going and more than helpful during this Our experience at Vision couldn't have been more pleasant. Bonnie, Lori and Ben were extremely courteous, easy going and more than helpful during this purchase transaction. Highly recommended! More
Over The Top My wife and I had an older RV and needed an upgrade with more room etc. I told Bruce, our salesman what I needed and in a matter of days had not only My wife and I had an older RV and needed an upgrade with more room etc. I told Bruce, our salesman what I needed and in a matter of days had not only what I needed, but EXACTLY what I wanted. Ben Garcia, the gentleman that handled our finance, went well above and beyond to not only get us the financing we needed, but got us a deal and a rate that we can afford without breaking the bank. Never in my life have we experienced such genuinely helpful and nice people. From the time we walked through the front doors until the time we were hooked up and on our way, we were treated more like visiting family than customers. And then there was John. He took us on our walk through and gave us more good information and helpful ideas than I could ever imagine. Right down to replacing the light bulbs with LED lights. He was a delight to deal with! If you are thinking of buying an RV this should be the first place you go to. Everyone is GREAT. I only wish I had know of Vision RV before I bought my first one. I will never shop elsewhere now. More
The service and staff were very good with the help they provided me. Bonnie Hillis was very professional and Chad were most helpful and courteous provided me. Bonnie Hillis was very professional and Chad were most helpful and courteous More
No Back bone dealer and con men Bought a 2004 Itasca Horizon. In April 2019, To this point Iv'e spent over 15,000 dollars on it and its still in the shop in Saskatoon, Was told " Bought a 2004 Itasca Horizon. In April 2019, To this point Iv'e spent over 15,000 dollars on it and its still in the shop in Saskatoon, Was told "verbally" by the top mechanic and the service manager they would stand behind there products.. That's a lie. Also told that all filters etc were changed. Told they spent a fortune repairing this unit. ALL Lies they shined it up and tat about it . All of them remind me of the corner lot used car sales people. By that I mean they will tell you anything and everything to sell you a product.. Please for your own sake . Take your saved money, Go find a reputable dealer. Don't get ripped off like we on this page did. If anyone at Vinson RV has the xxxxx to read thesis comments,, Quit telling lies and stand behind your products .. Was sold a warranty for 7000 dollars, Suppose to be the best warranty on the market. Warranty doesn't cover any of my problems. They say and there right.... because i put less then 200 k's it a Previous .. existing problem falls to the dealer to look after.. I take people at there word I shake your and it's a done deal . Only reason for buying this Motor home is to take my failing wife to a special place she's always wanted to see. One last bucket list item if you will .. I'm upset as you can see. I take comfort in the scripture's .. I'm going to let my Dad deal wit this. Who just happens to be God the Father. My name is Emile BE VERY CAREFUL OF THIS VISION RV COMPANY More
Poor customer service We bought a unit and we're not told it was a consingment...drove from BC and found out that it was far more difficult to transfer to our Name. Nobody We bought a unit and we're not told it was a consingment...drove from BC and found out that it was far more difficult to transfer to our Name. Nobody knew what was going on with the unit after we scheduled a pick up time There was a Vision RV sticker put over a hole in the Side of the unit...finding other issues constantly Have left messages for return contact...still waiting for response after several weeks Run away as far as you can and as Fast as you can from these people More
Rude and unprofessional We went to Vision RV to ‘Experience the Vision Difference’. If by difference you mean ‘Aged new inventory that is Rusty’ ‘Filthy Units I wouldn’t We went to Vision RV to ‘Experience the Vision Difference’. If by difference you mean ‘Aged new inventory that is Rusty’ ‘Filthy Units I wouldn’t let my dog sleep in’ ‘Rude General Manager Jim Smith who tried to pressure us to do a credit App’ ‘Atrocious cleanliness of bathroom’ But don’t worry you won’t stay long after you walk in a few units and realize that they are all falling apart and dirty’ We couldn’t leave fast enough More
Great Salesman follow up exceptional There were a few hiccups understandable but Matt followed up with superb customer satisfaction macking sure all was taken care of. His sales and servi There were a few hiccups understandable but Matt followed up with superb customer satisfaction macking sure all was taken care of. His sales and service made it an enjoyable experience. We love the travel lite camper and find the service department so willing to answer our questions and supply us with the right information. Thank you Visuon RV More