Ens Lexus

Always very Impressed I am always very impressed with the prompt, courteous, and expert service I get from Enns Lexus service department. This has always been my experienc I am always very impressed with the prompt, courteous, and expert service I get from Enns Lexus service department. This has always been my experience from the time I book my appointment, to the time I pick up my vehicle. My vehicle is always in great working condition, the work completed is explained to me, and the staff goes over the invoice to ensure I am well aware of the work that was done. In addition, if any future work is required this is explained to me verbally and in writing so that I able to long term plan for future work or repairs. I was also impressed with how the staff prepared for the Covid 19 pandemic. I felt all precautions were taken to ensure my safety and the safety of the staff. My only recommendation would be for all the staff to consider wearing masks and request that of the customer at the time of booking. The service at Enns is the reason I have purchased my last four vehicles at Enns Toyota or Enns Lexus. More

Excellent service always! Because of this we will never be considering buying from anyone else or another brand of vehicle. Since I don’t live in the city, always get a beautiful brand new courtesy car, be considering buying from anyone else or another brand of vehicle. Since I don’t live in the city, always get a beautiful brand new courtesy car, even for an oil change even though our vehicle is a few years old. They keep our vehicle when we travel and always have it cleaned and delivered to the airport upon our return. - no matter how many times we go away. Staff are friendly, helpful and make us feel like family. Much appreciate! More

End Lexus service department went absolutely out of their way to help me. They were able to send one of their mechanics to my house to do an update on my vehicle, as I was located out of town and not able to way to help me. They were able to send one of their mechanics to my house to do an update on my vehicle, as I was located out of town and not able to get in. This was done free of charge. I cannot think of any other dealer that still does house calls. These professionals are the best in the business. Top notch, thankyou. More

Great service and very comfortable surroundings to wait in.The work being done was well explained and followed up after the service was completed. Very satisfied in.The work being done was well explained and followed up after the service was completed. Very satisfied More

Excellent service, wait time was reasonable, and in addition to replacing my battery under warranty they washed the inside and exterior of my car. Staff was friendly and courteous as they always are. addition to replacing my battery under warranty they washed the inside and exterior of my car. Staff was friendly and courteous as they always are. Waiting area was very clean and had two offers from staff to help myself to coffee while I was waiting. dealership in general has a comfortable environment. More

The service was great, the loaner was in great shape and on time for completing the work. Dealt with Derrick I believe. My car was very clean when returned. on time for completing the work. Dealt with Derrick I believe. My car was very clean when returned. More

Excellent Great service. Details of what will be done was well explained to me before service. Also detailed explanation what was actually done and pertinent ob Great service. Details of what will be done was well explained to me before service. Also detailed explanation what was actually done and pertinent observation that technician found was reviewed. SUV was cleaned both inside and outside. very personable advisor.Would recommend having service done here to others. More

No high pressure sales This is our first Lexus. The sales experience was very good ! No pressure. Cory and Michel were easy to work with. We have only had the RX 450H for a This is our first Lexus. The sales experience was very good ! No pressure. Cory and Michel were easy to work with. We have only had the RX 450H for a few days but are enjoying it ! More