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Lexus of London
London, ON
3,567 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 3,567 reviews
January 24, 2020
Larry is a nice sales person.He help us a lot .He was Larry is a nice sales person.He help us a lot . He was friendly and patient.I will tell my friends if they need buy a new car.Larry will help them at Larry is a nice sales person.He help us a lot . He was friendly and patient.I will tell my friends if they need buy a new car.Larry will help them at all. More
by Sunny
Employees Worked With
Helpful January 22, 2020
tire repair London Lexus is always great and Romeo, our service rep has always gone above & beyond. He took my call after closing and was able to get the car fixe London Lexus is always great and Romeo, our service rep has always gone above & beyond. He took my call after closing and was able to get the car fixed quickly the next day. We appreciate his friendly manner and wonderful service. More
by cmacrow
Employees Worked With
January 21, 2020
Allen is enthusiastic and friendly. He will introduce the most suitable car for buyers. If you wanna buy Lexus, u can contact him and he will give u good price. most suitable car for buyers. If you wanna buy Lexus, u can contact him and he will give u good price. More
by Joanna
January 20, 2020
I picked up my 2017 IS 350 F Sport, and it was in immaculate condition. I met with Allan, Sue and Nathan, who were all very knowledgeable. It is my first Lexus, and I am already very impressed by the immaculate condition. I met with Allan, Sue and Nathan, who were all very knowledgeable. It is my first Lexus, and I am already very impressed by the service. Something tells me it will not be my last and I will be recommend anyone looking for a car to visit Lexus of London. More
by Cantcfar
January 20, 2020
Such a nice person help me a lot, if you need to buy the car just find this guy. He will find exactly what you’re looking for. car just find this guy. He will find exactly what you’re looking for. More
by Xzf229172067
Employees Worked With
January 17, 2020
They are very professional and accommodating in every area. Service adviser Shelby provided me with exceptional service, with updates on the work being done on my vehicle. Work done on time per estimate. area. Service adviser Shelby provided me with exceptional service, with updates on the work being done on my vehicle. Work done on time per estimate. More
by tonymazzotta29
Employees Worked With
Shelby Chisholm
January 17, 2020
Sales and Product Advisor Very knowledgeable, personable and pleasant to deal with, would return to him and recommend him to others. Answered all questions and took his time do Very knowledgeable, personable and pleasant to deal with, would return to him and recommend him to others. Answered all questions and took his time doing so. More
by broth57975
Employees Worked With
January 16, 2020
recognition Hello Today was our happy day to go to your dealership to pick up our new car. We meat Nathan Butcher he told us he will be the one to show everythin Hello Today was our happy day to go to your dealership to pick up our new car. We meat Nathan Butcher he told us he will be the one to show everything on our car and educate us how to use it. His friendliness his knowledge and patient where very pleasant for us. Not to many people we know in life who likes his job as much as Nathan does. As for us English is a second language , we felt so comfortable listening his voice his clear explanation and friendliness took our nervousness away. We are lucky to have him as a guidance on our first day to own our car. Thank you so much for your dedication. Regards Gabriella & Gyula Horvath More
by sogipuszi
Employees Worked With
Nathan Butcher
January 16, 2020
Had a great experience with Kevin. He was honest, no pressure and a knowledgeable salesman. Would recommend him to those looking for a new or used vehicle. pressure and a knowledgeable salesman. Would recommend him to those looking for a new or used vehicle. More
by NL
Employees Worked With
