Kelowna Mercedes-Benz

Just had my ML in for an issue with the diesel system, all I can say is WOW. From the start of my visit to picking up the vehicle, Chris and his team did a fantastic job taking care of me. all I can say is WOW. From the start of my visit to picking up the vehicle, Chris and his team did a fantastic job taking care of me. More

Dear KipI’m writing to say thank you for the way I was Dear Kip I’m writing to say thank you for the way I was received at Mercedes Benz and all of those that work with me. I previously been three other Dear Kip I’m writing to say thank you for the way I was received at Mercedes Benz and all of those that work with me. I previously been three other car dealers # One kicked us to the curb # two lied to us # three never returned email or messages At your dealership I was treated fairly honestly and respectfully. From yourself, Keith, Camilo, Kabi Shop Forman. Sincerely, David Watson More

If you are looking to buy a new or used car, I recommend Kelowna Mercedes Benz 110%. I was dealing with Isaac and, Maggie and they are the perfect team to work with. I am so satisfied with them and my purch Kelowna Mercedes Benz 110%. I was dealing with Isaac and, Maggie and they are the perfect team to work with. I am so satisfied with them and my purchase that I will no longer deal with another car dealership, they have me for life. For those of you that don’t know Kelowna Mercedes is part of the Sentes group so they have access to lots of cars not just Mercedes. I hate buying car, I hate getting pushed in to something that I don’t really want, over spending and not getting what I really want but just having to make due. Dealing with Kelowna Mercedes this didn’t happen at all in fact they even recommended me to stay away from a few, and didn’t try and upsell me on anything. This Team works with you 100%. More

Catherine is the best at what she is doing, i.e. virtually thousands of phone connections from outside, planning appointments, keeping customers up to date on service calls as well as email connecti virtually thousands of phone connections from outside, planning appointments, keeping customers up to date on service calls as well as email connections....she is on the phone constantly and surprisingly at the end of the day she still smiles, has that amazing friendliness and is also knowledgeable about who and how in the business and as a result connect you with the right person at the right time. Amazing. thank you sooo uch for all experiences we have dealt with you. More

Amazing dealership. Kip is our go-to when we need a vehicle. Thanks for always going the extra mile! We have bought about 8 vehicles over the years and couldn’t be happier! vehicle. Thanks for always going the extra mile! We have bought about 8 vehicles over the years and couldn’t be happier! More

I do not normally take the time to write reviews, but had to write one about my experience at the Kelowna Mercedes-Benz dealership. I live in Victoria, and assessing cars from afar was well-facilitated by my to write one about my experience at the Kelowna Mercedes-Benz dealership. I live in Victoria, and assessing cars from afar was well-facilitated by my salesman Kip. He went out of his way to ensure I was informed and feeling confident about the condition of the vehicle. I was so impressed to learn that the vehicle's quality and condition was exactly as advertised when I made the decision to travel to Kelowna to check it out. Kip was great, and the whole team at Kelowna Mercedes-Benz worked together to make the whole process easy and in many ways an exceptional experience. I highly recommend this dealership and will keep them in mind when I am looking for my next vehicle - no matter where I am living at the time. More

Ive had other German vehicles. However every time I take in the Mercedes James Harris in service has always been there to help make it easy, painless and enjoyable. He goes far above and beyond to make sure in the Mercedes James Harris in service has always been there to help make it easy, painless and enjoyable. He goes far above and beyond to make sure myself or family members are treated excellently. Makes servicing vehicle a dream. Also would like to thank Chris Neves for his professionalism. More

Exceptional Customer Service I would recommend Kelowna Mercedes-Benz to anyone looking to buy new or used cars. I want to say Thank You to Maggie who took the time to answer all I would recommend Kelowna Mercedes-Benz to anyone looking to buy new or used cars. I want to say Thank You to Maggie who took the time to answer all my questions as I am shopping around for a used Mercedes. She is knowledgeable and helped me narrow down what I am looking for in comfort, size and safety. She is so personable and will definitely be buying from Maggie in the New Year. Thank you again Maggie. More

Service in 2019 Kelowna MB continues to provide great service through listening, recommending, solving, and delivering results, even when the repair seems unusual or Kelowna MB continues to provide great service through listening, recommending, solving, and delivering results, even when the repair seems unusual or difficult. I feel very comfortable working with them for my Smart concerns - at all times! More

Great service No question seems too trivial and response to requests and service issues are dealt with quickly and professionally. James Harris and the team certai No question seems too trivial and response to requests and service issues are dealt with quickly and professionally. James Harris and the team certainly take care of their clients and their vehicles. They inspire confidence in the workmanship of the service department. More