MINI Vaughan West

Excellent Customer Service Employees are very friendly and accommodating. When you arrive you feel welcomed and valuable. I get the impression everyone loves working there and Employees are very friendly and accommodating. When you arrive you feel welcomed and valuable. I get the impression everyone loves working there and it shows through their service More

Bad Experience I had appointment today for replacement of the flat tire. I called them yesterday in service then they transferred me to parts and explained the issue I had appointment today for replacement of the flat tire. I called them yesterday in service then they transferred me to parts and explained the issue, was asked for tire specifications and then they said I can come in anytime. The gentlemen on the phone also said that I will get shuttle for pick up and drop. As, he was not sure if long the service will take. Then after calling for the third time I finally booked the appointment. Today, after spending, almost 1 hour there I was told by representative named Evan that they need to order the tire and I have to come back again . Moreover , representative said he could not provide the pick up however can make an exception to drop me as my residence is 15 to 20 mins far. I was getting late for the work they totally wasted my day and had to return back with no work done. The Oakville location always provide best service to me. I don't want to make any opinions based on this but certainly this should not be a business practice in general and to waste time of others..Thanks More

Great service, left car to change winter tires always professional & fast. The team at mini Vaughan west always over delivers I am always pleased with the service professional & fast. The team at mini Vaughan west always over delivers I am always pleased with the service More

Great experience. Interacting with Cassandra was enjoyable with no pressure. Appreciated her laid back yet professional manner. She welcomed continued contact for any questions or support. Inclusion enjoyable with no pressure. Appreciated her laid back yet professional manner. She welcomed continued contact for any questions or support. Inclusion of women on the sales team is a valuable asset More

Very enjoyable experience buying a car no pressure sales. The staff was very friendly. Chris took his time to go over the different cars available. The staff was very friendly. Chris took his time to go over the different cars available. More

Amazing experience with the service department. A1 service from the whole team! Warm and friendly. They take the time to explain everything to you to make sure you get the most out of your service. S service from the whole team! Warm and friendly. They take the time to explain everything to you to make sure you get the most out of your service. So happy More

I always have a positive experience here. The service is wonderful; everyone is pleasant, polite, and efficient. John is persistent and customer satisfaction a priority. wonderful; everyone is pleasant, polite, and efficient. John is persistent and customer satisfaction a priority. More

Excellent experiences at Mini Vaughn West. From sales ( Sean), prep (Mike), minor service (John) everyone was professional and accommodating. Well done. Bill and Cheryle Clark. Sean), prep (Mike), minor service (John) everyone was professional and accommodating. Well done. Bill and Cheryle Clark. More

Service advisor John is top notch. We all come there for him. !! He is very knowledgeable and extremely helpful. If it is possible to do something to help you out her will. him. !! He is very knowledgeable and extremely helpful. If it is possible to do something to help you out her will. More

they really do care John, service adviser was great! Hung in there with me on getting issues resolved. Patience on both ends to get it the way it should be. Thank you J John, service adviser was great! Hung in there with me on getting issues resolved. Patience on both ends to get it the way it should be. Thank you John! More