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Whitby Toyota

Whitby, ON

4.7
1,783 Reviews
Whitby Toyota has been operating with the mission and objective to go above and beyond our client’s needs every single day. At Whitby Toyota, we are always striving to exceed your expectations at every visit while also providing you with the very best vehicles, services, products, and facilities. At Whitby Toyota, you will find a dealership that you can trust for the purchase of your next new or pre-owned Toyota vehicle as well as a modern and dedicated service department for the maintenance of your current vehicle. We are always looking to go the extra mile at Whitby Toyota in order to keep our clients satisfied. Come to Whitby Toyota today to find the perfect new Toyota vehicle for you, your family, and your budget. Toyota has one of the largest inventories of brand new vehicles in the world, and you’ll find the entire lineup today at Whitby Toyota. Our team of experienced sales representatives look forward to helping you find the perfect Toyota for you by answering all of your questions with dedication and commitment. From new Toyota models to certified pre-owned vehicles, we have the model you are looking for at Whitby Toyota. Whitby Toyota is there for you when you want to buy a new or pre-owned Toyota, but we are also there for you when you become a Toyota owner. From maintenance and services to detailing and genuine Toyota parts and accessories, Whitby Toyota has all of your needs covered, and we will take care of your Toyota with the same passion and attention used to take care of our own vehicles. Come in today to Whitby Toyota to learn more about our services, products, and vehicles.
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1025 Dundas Street West

Whitby, ON

L1P 1Z1

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Showing 1,783 reviews

October 27, 2019

Thank you Sandy for Being Awesome! First time buying a new car and Sandy at Whitby Toyota was amazing! She helped us find the greatest deal to finance a vehicle and gave us all the pros More

by rbiss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Crowder
Oct 29, 2019 -

Whitby Toyota responded

Thanks for such a raving review, and for choosing Whitby Toyota to purchase your first new vehicle! We're always excited to hear about our customers' experiences, and we're glad that Sandy was able to answer all of your questions and concerns so that you were comfortable and confident in your decision. Our goal is to make sure that the purchasing process is simple for our customers, so we're thrilled to hear that it went smoothly for you! Enjoy your new vehicle, and we hope to see you at your first vehicle maintenance!

October 25, 2019

Great 2020 Tundra Arda approached us to assist. He is an excellent Salesman and very helpful and friendly. David coordinated our trade-in pain-free. Paperwork went smoo More

by Tundra2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hiebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arda Seyranoglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2019 -

Whitby Toyota responded

Hi there, thanks for taking the time to leave such a wonderful review. We take pride in having experienced Product Advisors like Arda to provide outstanding service, and we're thrilled to receive your compliments and appreciation. Thanks for your trade-in, we're happy to hear that David made it easier for you to let go of! As Toyota truck lovers ourselves, we hope you thoroughly enjoy your new 2020 Tundra :) We look forward to seeing you again at your first service appointment!

October 25, 2019

Whitby Toyota – Great customer service We are the returned customer. Just purchased a Toyota Camry Hybrid 2015 (used certified vehicles). Rashid Lorgat explained very details about Hyb More

by Keiko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rashid Lorgat
Oct 29, 2019 -

Whitby Toyota responded

Hi Keiko, thanks so much for leaving us such a wonderful review! We are happy that you had such a pleasant experience with Rashid. He will be so pleased to learn of your high praise. We are thankful to have such experienced Product Advisors like him who are able to educate you on the many features that come on our vehicles! We hope that you enjoy your Camry Hybrid, and please do not hesitate to contact us should you have any questions about the operation of your new vehicle. We'd be more than happy to help you out! We'll see you at your first service :)

October 24, 2019

Love my RAV4! Thank you Hayden :) I came in one afternoon to look at a RAV4 and i spoke with Arda, his product knowledge wasn't great and it seemed like he just sorta wanted me out of More

by Toyotagirl55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arda Seyranoglu
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayden Iles
Oct 25, 2019 -

Whitby Toyota responded

Thanks so much for your glowing review of Hayden and Whitby Toyota! Your feedback is truly appreciated, and we are so happy that you gave us another chance to prove ourselves to you! We are proud to have a team of Product Advisors like Hayden who are customer-oriented and highly knowledgeable about the product. Hayden has become part of our Toyota family, and as a Toyota owner himself, he is great at what he does! He'll really appreciate hearing your kind comments. Thank you for also letting us know about your concerns. Your feedback helps us get better! We are looking into this issue and hope to resolve it promptly and accurately. Enjoy your new RAV4 and we look forward to seeing both you and your uncle in the future! :)

October 23, 2019

Straight Forward Tony is an awesome subject matter expert. He knows Toyota and is very passionate. I strongly recommend dealing with him should you be in the market fo More

by Tim M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Khoury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2019 -

Whitby Toyota responded

Hi Tim, thanks for your review! We're so happy you had such a great purchasing experience with Tony. At Whitby Toyota, it's important to us to take the time to ensure that you are fully confident in your decision. Whether it be explaining paperwork in detail or ensuring that our clients understand how to operate their vehicle, we want to make sure that you are well-informed and completely satisfied! Please don't hesitate to reach out should you have further questions about the operation of your vehicle. We'd be happy to assist :) Enjoy your new RAV4, and make sure to stop by the showroom to say hi at your first service appointment! See you soon!

October 23, 2019

Very Friendly and Responsive Hayden was a pleasure to work with. He provided both a professional and responsive service which turned a potentially stressful circumstance into a br More

by Marie-Claude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hayden Iles
Oct 25, 2019 -

Whitby Toyota responded

Hi Marie-Claude, thanks so much for the kind words! We're so pleased to hear that your visit at Whitby Toyota went smoothly. We are honoured to have dedicated Product Advisors like Hayden on our team who work diligently to provide exceptional service, and reviews like this provide the encouragement they need to keep doing what they're doing! We appreciate your recommendations and we look forward to meeting all of your service needs as well!

October 22, 2019

Wonderful and delightful dealer I was referred to Rashid Lorgat through a friend and went into Whitby Toyota and he was absolutely amazing. Helped me from the moment I stepped in and More

by Amin Teli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rashid Lorgat
Oct 25, 2019 -

Whitby Toyota responded

Hi Amin, we're so thankful you took the time to leave us this "delightful" note! We're privileged to have Product Advisors like Rashid as part of our Whitby Toyota family, and while we're confident in our team members, such positive feedback validates that we have done our job well! We are appreciative of the opportunity to find the perfect car for you! There's no greater compliment than a referral, so we would also like to extend our appreciation to your friend. We hope to see you again, and please bring all of your family and friends! We will ensure they all enjoy the same quality of service as you have :)

October 19, 2019

Excellent customer service form Rashid Lorgat Just purchased my vehicle from Rashid. He listened to what I was looking for and helped me choose the right car for me, a beautiful and legit Golf. I More

by Asif Ayub
Recommend Dealer
Yes
Employees Worked With
Rashid Lorgat, Richard Sookoor
Oct 21, 2019 -

Whitby Toyota responded

Hi Asif, thanks for taking the time to leave us this positive review! It makes our day to know that we were able to assist in finding the right car for you. Rashid is one of many of our amazing Product Advisors at Whitby Toyota, and we are always happy when our team is able to share their experience and expertise with clients such as yourself! He was very happy to hear such good feedback. Thank you in advance for your referrals, it's one of the best compliments we can receive! We hope to see you again soon :)

October 19, 2019

Love my Rav 4! Rashid was a very helpful product advisor who knew his product and went above and beyond. Rashid showed me how to utilize my new vehicle to the fulles More

by Jaime
Recommend Dealer
Yes
Employees Worked With
Rashid Lorgat, Richard Sookoor
Oct 21, 2019 -

Whitby Toyota responded

Hi Jaime, thanks so much for such the great review. We're happy to hear that you're loving your new RAV4 and coffee mug! Our team works very hard to offer the best customer experience, so we are enlightened that you ended up choosing Whitby Toyota for your vehicle needs. I made sure that Rashid got the recognition he deserved, and we are proud that we have an amazing team of professional Product Advisors like him to ensure our customer's happiness :) We hope to see you again soon!

October 18, 2019

Nice experience I met with Rashid Lorgat and purchased a Toyota Corolla SE upgrade 2020. The experience was very smooth and Rashid took his time to provide the best k More

by Rubina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rashid Lorgat
Oct 21, 2019 -

Whitby Toyota responded

Hi Rubina, thanks for leaving us such a wonderful review! We are thrilled that you had such a positive experience at Whitby Toyota. We put customer experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day. Rashid will be very happy to read your positive feedback, and we all look forward to seeing you again! Enjoy your 2020 Corolla :)

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