Bannister Honda Service & Car Sales

Courteous, knowledgable, friendly Lauren was awesome. She understands that when one has an older vehicle ones doesn’t necessarily want to spend a lot of money if it’s not critical. She Lauren was awesome. She understands that when one has an older vehicle ones doesn’t necessarily want to spend a lot of money if it’s not critical. She provided reasonable options, I felt she knew what she was talking about. My shuttle driver Dennis was very personable. I will be back More

Car Purchase The staff was friendly and accommodating; we appreciated Lloyd going through the infotainment system and driving the car to our house. Car was very c The staff was friendly and accommodating; we appreciated Lloyd going through the infotainment system and driving the car to our house. Car was very clean. More

Great experience! Lauren explained everything very clearly, was very friendly, and the staff went out of their way to find me a place to work while my car was serviced. Lauren explained everything very clearly, was very friendly, and the staff went out of their way to find me a place to work while my car was serviced. More

Good service I had an excellent experience at Bannister Honda. Everyone there is really friendly and helpful. Made the car purchasing process a great one. Recommen I had an excellent experience at Bannister Honda. Everyone there is really friendly and helpful. Made the car purchasing process a great one. Recommend to all! More

Very helpful, courteous Service Provider Lauren was very courteous, helpful and thorough. A gem! Don M is an excellent technician, as always. I will definitely contact Lauren directly for m Lauren was very courteous, helpful and thorough. A gem! Don M is an excellent technician, as always. I will definitely contact Lauren directly for my next service. More

Helpful and Courteous Team I found the sales and finance reps to be very courteous and friendly and responded to all my questions. Jason was very courteous and Shae was very he I found the sales and finance reps to be very courteous and friendly and responded to all my questions. Jason was very courteous and Shae was very helpful and responsive. More

Dedicated Team! Taking my perfect 2002 Civic in for some routine maintenance turned into something else once I noticed a beautiful 2011 Honda Accord EXL on the lot. Taking my perfect 2002 Civic in for some routine maintenance turned into something else once I noticed a beautiful 2011 Honda Accord EXL on the lot. Khoa was friendly and welcoming. and very accommodating as I went from a well maybe, to a test drive, to really wanting to purchase that car. Khoa and his sales manager bent over backwards to accommodate my needs and to make the purchase a reality for me. It was engaging and fun and successful .... perhaps more for me than for them! This is the fourth vehicle I have purchased at that dealership over the past 40 years .... the vehicles have never disappointed and the sales and service and management team are genuine in their commitment to customer care and satisfaction. More

Responsive customer service We felt that Jason managed the sales process very well; it was helpful to have all the information about our purchase up front, there were no surprise We felt that Jason managed the sales process very well; it was helpful to have all the information about our purchase up front, there were no surprises, and we felt our purchase was worth the trip from Nelson BC to Vernon. Udai handled the finances without pressure, showing us the options available, and the sale went through easily. Thank you. More

Excellent Service! I initially went to see about a used truck which was advertised on the Internet. It was no longer at the dealership but Rick August mentioned he had a I initially went to see about a used truck which was advertised on the Internet. It was no longer at the dealership but Rick August mentioned he had a similar vehicle coming in on trade in a few days. Sure enough he contacted me a few days later and sent a video of the vehicle. I was unfortunately not in the area to go back and look immediately but Rick said it would have to have a safety inspection and detailing before being offered for sale. After a week or so Rick contacted me again to say the vehicle was ready to show but since I did not live in the area I said would not be able to get back for a couple of weeks thinking that was the end of the conversation. He kept me in mind and contacted me again a week or so later to say the vehicle was still for sale. I was finally able to get back to the dealership and after an initial walk around and test drive I decided to take the plunge and purchase the truck. So far I've been very happy with the purchase and will recommend the dealership in the future. More

Awesome I recently purchased a CR-V with Ryley Preston as my salesman. He was professional and there was no pressure whatsoever. He was knowledgeable in all I recently purchased a CR-V with Ryley Preston as my salesman. He was professional and there was no pressure whatsoever. He was knowledgeable in all aspects of the vehicle. All staff we met were awesome. I would certainly buy from this dealership again when the time comes. More