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Ralph Neale's Belleville Dodge

Belleville, ON

4.7
1,130 Reviews

658 Dundas St W

Belleville, ON

K8N 4Z2

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1,130 Reviews of Ralph Neale's Belleville Dodge

August 21, 2019

Proud Owner of New Warlock Throughout my process of attempting to purchase a new or used Ram, I was very impressed by the professionalism, and personal care I received from deal More

by Warlock Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Manley, Andy McNulty, Dave Steele, Lori Conroy
Sep 16, 2019 -

Ralph Neale's Belleville Dodge responded

Dear Warlock Owner: Thanks for taking the time to travel here from Kingston to purchase your new Warlock RAM. Sounds like you had a wonderful interaction with Scott, Dave, Andy and Lori!!?? We pride ourselves on the ability to match the perfect vehicle with each customer. We try to make the whole process relaxing and easy because we understand it is a very big purchase. Welcome to the Belleville Dodge Family!! Respectfully, Linda Hill Executive Assistant

August 19, 2019

Purchase of Grand caravan I am giving Ralph Neale’s a 5 star rating as they had great customer service, friendly staff and fast financing approval! Thank you for getting me in More

by Ali231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Manley, Mark Thompson, Lori Conroy, Savannah Smith
Sep 16, 2019 -

Ralph Neale's Belleville Dodge responded

Dear Ali231: Congratulations on the purchase of your new Grand Caravan! You had many wonderful team players assist you with your purchase! Welcome to the Belleville Dodge Family!! And thank you!! Respectfully, Linda Hill Executive Assistant

August 17, 2019

Great dealer First time dealing with this dealership. Everyone was great. Started dealing with Scott Manley and he was excellent but couldn't be there on the day I More

by Warlock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Manley, Mark Thompson, Lori Conroy
Sep 16, 2019 -

Ralph Neale's Belleville Dodge responded

Dear Warlock: We hope this will be the start of a great relationship with you! We will always work hard to keep you happy and loyal! Congratulations and thank you so much! We wish you many happy adventures in your new vehicle!! Respectfully, Linda Hill Executive Assistant

August 16, 2019

Gotta get worse before it gets better. Took my 300C in because the drivetrain is making a noise. $1200 later it’s making the same noise and I’m told “we don’t know” “it’ll have to break bef More

by LoveMy300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Becky Barriage, Mike Kelly, Gord Shattler, Shay Bedard
Oct 04, 2019 -

Ralph Neale's Belleville Dodge responded

Dear LoveMy300: Thank you for speaking with me and allowing us to work to fix the issues you are having with your beautiful 300! I know that the $1200 you spent was towards maintenance and not towards resolving the noise you are experiencing. I know that Shay and the mechanics are doing everything they can to get to the root of the problem. I understand it is very frustrating for you as well. Thank you for your patience. Please keep in touch. Linda Hill Executive Assistant

August 15, 2019

Great Buy Scott and the guys at Dodge helped me find my dream vehicle. Scott was very helpful and talked with me after hours to get the job done. Also, all the More

by Nate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Manley, Andy McNulty, Lori Conroy, Savannah Smith
Sep 16, 2019 -

Ralph Neale's Belleville Dodge responded

Dear Nate: Scott is great to respond at all times of the day or night! He is truly an asset to our Sales team! I'm sorry that your were held up because of paperwork, but happy to hear it all worked out it the end!! Congratulation and thank you! Respectfully, Linda Hill Executive Assistant

August 15, 2019

Stress free experience Thanks Mark Thompson and the Belleville Dodge team for making it easy for me trading my older truck in for a new one.. The service dept. is top notch More

by Mike121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Barriage, Mike Kelly, Mark Thompson, Lori Conroy
Sep 16, 2019 -

Ralph Neale's Belleville Dodge responded

Dear Mike121: Thanks so much for taking the time to write this review! It's great to hear that Mark made things very easy for you when you decided to trade in your vehicle! He is very professional to deal with! Lori always makes the financial part easy to decide upon! Mike and Becky will look forward to seeing you in the Service Department the next time you are in for an oil change! Congratulations!! Respectfully, Linda Hill Executive Assistant

August 15, 2019

Amazing experience Amanda was great, she was friendly and knowledgeable and really made us feel at ease. All of our questions were answered and the process was flawless More

by Laurak73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Decon Waterson, Andy McNulty, Amanda Durant
Sep 16, 2019 -

Ralph Neale's Belleville Dodge responded

Dear LauraK73: Sounds like Amanda did a great job helping you pick out your new Grand Cherokee? We are very lucky to have her back on our Sales team! Congratulations and thank you so much!! Respectfully, Linda Hill Executive Assistant

August 14, 2019

New try k Got a great deal on a 2019 Dodge Ram. Thanks, Amanda, for steering us in the right direction. Thanks, Lori, for your help and guidance. You girls made More

by newtonca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Conroy, Amanda Durant
Sep 16, 2019 -

Ralph Neale's Belleville Dodge responded

Dear newtonca: It sounds like Amanda and Lori did a great job for you while you were in to purchase your new RAM!! We are very lucky to have them on our Sales team! Congratulations and thank you! Respectfully, Linda Hill Executive Assistant

August 14, 2019

DEALER EXPERIENCE RUSS AND ANDY WERE VERY HELPFUL AND FRIENDLY. MY NEW PACIFICA IS JUST WHAT I WAS LOOKING FOR. THE SERVICE DEPARTMENT LOOKS TO BE GREAT. More

by alexis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Trottman, Andy McNulty
Sep 16, 2019 -

Ralph Neale's Belleville Dodge responded

Dear Axexis: Congratulations on the purchase of your new Pacifica! It's nice to hear Russ and Andy treated you well! When you come in for your 1st oil change, make sure you enjoy time in our massage chairs! It's definitely cheaper than paying for a massage!! Welcome to the Belleville Dodge family!! Respectfully, Linda Hill Executive Assistant

August 12, 2019

Fantastic staff and great service! Amanda was our sales person and she was very professional, friendly and knowledgeable. She helped to make the entire experience stress free and we en More

by Maureen McB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Conroy, Amanda Durant, Savannah Smith
Aug 13, 2019 -

Ralph Neale's Belleville Dodge responded

Dear Maureen McB: Thanks for letting us know our team did a great job for you! Congratulations on your new vehicle! Welcome to the Belleville Dodge Family!! We will look forward to seeing you again! Linda Hill Executive Assistant

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