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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.0
1,222 Reviews

1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,222 Reviews of Capital Chrysler Jeep Dodge Ram

August 16, 2019

Quick turnaround on alternator and belt replacement thanks to the dealership for getting me in quickly (Patrick) timely repair and communicate solutions effectively. Had alternator serpentine belt and a More

by TD999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek
Aug 27, 2019 -

Capital Chrysler Jeep Dodge Ram responded

So glad that Patrick and the service team were able to help and communicated well with you. Thank you for the review and thank you for choosing Capital, both are appreciated. Geoff Haw Fixed Operations Manager

August 11, 2019

Good but waiting 6 hours was a bit too long Over all the treatment was good but the length of time was a bit longer than I expected but overall the deal was done for me More

by Arthur Meunier 58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Tulk
Aug 12, 2019 -

Capital Chrysler Jeep Dodge Ram responded

I am glad to hear your overall experience was good and thank you for your constructive feedback. We will look into your process and see if there are ways we can improve for the future. I hope you are enjoying your newly purchased vehicle and thank you for choosing Capital. Geoff Haw Fixed Operations Manager

August 11, 2019

Jeep Grand Cherokee SRT I recently purchased a 2019 Jeep Grand Cherokee SRT From Capital Jeep Edmonton.I spent over 90 thousand dollars on this and they couldn’t not even hon More

by Jagmol Bal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Geoff Haw, Kelly Small, Clint Thompson, Basem El-Hayek
Aug 15, 2019 -

Capital Chrysler Jeep Dodge Ram responded

Good morning Jagmol, we are sorry you feel this way but everything that was written into the agreement that you signed for was honored. If there was something that you didn't get that was part of your deal, please contact Husny in sales and he will have no problem in honoring that agreement. Geoff Haw Fixed Operations Manager

August 09, 2019

Amazing Bought a new 2019 would Ram 1500 from capital and my 4th vehicle from this dealership and from Paul Menezes salesmen to the lot boys who drove up from More

by Timbo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Menezes, Terrence cooper-smith
Aug 12, 2019 -

Capital Chrysler Jeep Dodge Ram responded

So glad to here we have kept you happy Tim and earned a repeat customer. Thank you for posting your sales experience and thank you for choosing to do business with Capital, both are very much appreciated. Geoff Haw Fixed Operations Manager

August 01, 2019

It was okay The sales lady was eager to please but not pushy. I could tell she was new but any questions we asked and she didn’t know the answers, she didn’t hesi More

by Lady Vi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sanyda Sar, Terrence Cooper-Smith
Aug 02, 2019 -

Capital Chrysler Jeep Dodge Ram responded

So glad you enjoyed your sales experience at Capital and we appreciate you taking time to post your review. Hope you are enjoying your purchase and thank you for choosing Capital. Geoff Haw Fixed Operations Manager

July 30, 2019

Very comfortable with dealing at your dealership ! Your team on an express drive through is exceptional on providing your personal requests ! Never had or will experience any other faction of your pers More

by Nicholas 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Realize that your employee ‘s sell your company!
Jul 31, 2019 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for your feedback Nicholas. James and his team take great pride in customer service and will be happy to read your post. We look forward to helping you again in the future and thank you for choosing Capital. Geoff Haw Fixed Operations Manager

July 25, 2019

Friendly, quick and efficient Was on my way to the lake and I needed an oil change and I was in and out in less than half an hour. Technician explained what they were doing and h More

by LuvmyJeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Tulk, James Rolfe
Jul 26, 2019 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for the review and the business, both are appreciated. Geoff Haw Fixed Operations Manager

July 23, 2019

Coming again Everyone is always really nice and accommodating. This visit there was a bit of miss communication which means I have to bring my vehicle back another More

by KN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Ross, shuttle driver, Patrick El-Hayek
Jul 24, 2019 -

Capital Chrysler Jeep Dodge Ram responded

I am very sorry for the miscommunication and error in understanding your concerns Katrina. I will discuss your situation with our service manager, Clint Thompson, and see if there is anything we can do to minimize the juggling you have to do to get your vehicle back to us. If you would like to reach out to us prior to us contacting you our direct service phone number is 780-434-5624. Thank you for choosing Capital and I hope we can make your next visit much better for you. Geoff Haw Fixed Operations Manager

July 17, 2019

Electrical Problems More expensive then thought. Dependability of the product has been scared for good. Professionalism of the Service Department at Capital outstanding. More

by GB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Both shuttle drivers were very friendly! , Basem El-Hayek
Jul 18, 2019 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for your post GB and sorry we haven't been able to help more to keep your visits to a minimum. Hopefully you don't need to see us for a while but know that your business is appreciated and thank you for choosing Capital. Geoff Haw Fixed Operations Manager

July 15, 2019

The salesman was great I was vary disappointed that they where unwilling to get my key fob to work there was a few minor issues with my car and though that they would be fix More

by Clark555666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul
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